Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Business Systems Analyst responsible for translating business needs into actionable software product requirements for Boeing's Defense & Government services. Collaborating with cross-functional teams and managing user requirements.
Responsibilities
- Performs research and analysis on processes, applications, systems and data to identify functional requirements and business relationships for application or system designs
- Build relationships and collaborate with cross-functional stakeholder groups to understand and document common pain points and identify capability gaps
- Manages and facilitates workshops with program and customer stakeholders and various Subject Matter Experts (SMEs) to gather user requirements and identify potential solutions
- Performs exploratory data analysis in collaboration with end-user groups and data scientists to deeply understand the meaning of data and its relationship to business operations
- Works closely with different teams (e.g. Product Owner, Portfolio Leads, Technical team) to ensure issues and requests are addressed in a timely manner and tracked to completion
- Translates high-level business requirements into system specifications that developers can implement
- Defines acceptance criteria and supports User Acceptance Testing to validate solutions meet business requirements
- Creates and maintains comprehensive software, capability, and product catalogues for the military portfolio
- Supports production releases and post-deployment activities, including issue triage and user feedback collection.
- Maintains system documentation, training materials, and user manuals
- Provides user training and demonstrations as required.
Requirements
- 3+ years of experience with Systems Analyst or Business Analyst using Customer facing software products within a medium-to-large enterprise
- Experience using tools such as Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models
- Strong analytical skills and demonstrated ability to solve complex business problems
- Candidate must be eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment
- Must be able to obtain Canadian Secret Level II Security Clearance
- Must be legally able to work in Canada
- Individuals must not pose a risk for safeguarding controlled goods
- Must be eligible to handle US export-controlled data
Benefits
- Employer will not sponsor applicants for employment visa status
- Relocation assistance is not a negotiable benefit for this position
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