Business Systems Analyst

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About the role

  • Business Systems Analyst responsible for translating business needs into actionable software product requirements for Boeing's Defense & Government services. Collaborating with cross-functional teams and managing user requirements.

Responsibilities

  • Performs research and analysis on processes, applications, systems and data to identify functional requirements and business relationships for application or system designs
  • Build relationships and collaborate with cross-functional stakeholder groups to understand and document common pain points and identify capability gaps
  • Manages and facilitates workshops with program and customer stakeholders and various Subject Matter Experts (SMEs) to gather user requirements and identify potential solutions
  • Performs exploratory data analysis in collaboration with end-user groups and data scientists to deeply understand the meaning of data and its relationship to business operations
  • Works closely with different teams (e.g. Product Owner, Portfolio Leads, Technical team) to ensure issues and requests are addressed in a timely manner and tracked to completion
  • Translates high-level business requirements into system specifications that developers can implement
  • Defines acceptance criteria and supports User Acceptance Testing to validate solutions meet business requirements
  • Creates and maintains comprehensive software, capability, and product catalogues for the military portfolio
  • Supports production releases and post-deployment activities, including issue triage and user feedback collection.
  • Maintains system documentation, training materials, and user manuals
  • Provides user training and demonstrations as required.

Requirements

  • 3+ years of experience with Systems Analyst or Business Analyst using Customer facing software products within a medium-to-large enterprise
  • Experience using tools such as Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models
  • Strong analytical skills and demonstrated ability to solve complex business problems
  • Candidate must be eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment
  • Must be able to obtain Canadian Secret Level II Security Clearance
  • Must be legally able to work in Canada
  • Individuals must not pose a risk for safeguarding controlled goods
  • Must be eligible to handle US export-controlled data

Benefits

  • Employer will not sponsor applicants for employment visa status
  • Relocation assistance is not a negotiable benefit for this position

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$81,000 - CA$144,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridRichmondCanada

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