Senior Systems Engineer operating Windows, Linux, VMware, and Azure infrastructure. Improving reliability and security for Aviso’s Canadian wealth management and investment services.
About the role
- AI-first Business System Engineer at CTC focused on designing AI-powered solutions to enhance business processes. Collaborating with teams to automate and standardize workflows for improved productivity and quality.
Responsibilities
- Design, build, and enable AI agents that help teams automate repetitive tasks, decompose requirements, create and update work items, summarize information, and improve decision-making
- Translate business problems into practical AI-enabled workflow designs, including agent instructions, prompts, knowledge sources, inputs, outputs, guardrails, and human review points
- Monitor adoption, collect feedback, analyze effectiveness, and continuously improve AI agents, automation rules, and Atlassian configurations
- Promote responsible AI usage by ensuring outputs are reviewed, assumptions are transparent, and AI-enabled workflows follow approved standards and access controls
- Configure and administer Atlassian capabilities across Jira and Confluence, including project settings, workflows, permissions, templates, fields, automation rules, and knowledge structures
- Design and configure Jira automations that improve project board hygiene, reduce manual updates, support traceability, and improve team efficiency
- Create Confluence templates, guidance pages, and knowledge structures that support AI agent performance, reusable standards, and consistent delivery practices
- Support the rollout and adoption of AI-enabled ways of working by creating playbooks, training materials, demos, office hours, and team coaching sessions
- Document agent designs, automation logic, configuration decisions, and operating procedures in alignment with CTC Engineering practices and governance standards
- Partner with BSA, Solution Architecture, Product, Engineering, QA, Delivery, and business teams to identify high-value AI and automation use cases.
Requirements
- Proven hands-on experience designing, building, testing, and improving AI agents using Atlassian Rovo Studio or comparable low-code/no-code AI agent platforms
- Strong understanding of how Jira and Confluence work together to support requirements, work item creation, traceability, delivery execution, and knowledge management
- Experience working with Atlassian automation, marketplace apps, integrations, or reporting capabilities is a strong asset
- Strong analytical skills with the ability to break down complex processes and translate them into simple, scalable workflow solutions
- Ability to identify process bottlenecks, standardization gaps, and automation opportunities across teams
- Experience creating clear documentation, process maps, templates, playbooks, training materials, and enablement content
- Strong facilitation and communication skills, with the ability to explain AI and platform concepts to both technical and non-technical audiences
- Ability to collaborate across BSA, Product, Engineering, Architecture, QA, Delivery, and business stakeholder groups
- Results-driven and comfortable working in a fast-paced, ambiguous environment
- Strong stakeholder management skills with the ability to balance platform standards, team needs, and delivery priorities.
Benefits
- Comprehensive benefits and retirement programs
- Performance incentives
- Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities and product discounts
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Staff AI engineer building production agent systems for 1Password’s sales and marketing teams. Creating secure, permission - aware intelligence, content, and deal - support workflows.
Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
HR systems analyst optimizing Workday HCM and HRIS operations for Sun Life, a global financial security and health company. Supporting data integrity, compliance, enhancements, and stakeholder training.
HR technology analyst optimizing Talent Acquisition and Mobility systems for Symbiotic Digital, an IT consulting and recruitment company. Gathering requirements, supporting implementations, troubleshooting HRIS, managing projects, and delivering HR analytics.
Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
Transactional Revenue Intelligence & Systems Analyst building dashboards, decision systems, and campaigns for Koronet’s global marketplace platform. Turning customer data into scalable growth and product insights.
Senior Combat Systems Engineer supporting naval and military systems, cybersecurity, and ship design projects at BMT. Leading assessments, technical investigations, assurance reviews, and mentoring engineering teams.
Senior Systems Designer creating complex gameplay, economy, and progression systems for Blackbird Interactive's Unreal 5 sci - fi action game. Bridging design, art, and code while developing player - facing features and developer tools.
VP leading quality engineering, DevOps, and release management for Bankjoy’s digital banking platform. Building automation - first practices, release gates, and reliable infrastructure for regulated financial institutions.