Therapeutic Specialist driving AbbVie’s urology pharmaceutical sales across Ontario. Building healthcare - provider relationships, executing territory plans, and delivering brand performance.
About the role
- Retail Shift Leader overseeing daily operations, staff, sales, customer service, and inventory for Canna Cabana cannabis retail store. Supporting store management at High Tide Inc.
Responsibilities
- Assist store management in supervising and facilitating daily store operations
- Oversee Store Manager responsibilities in the absence of the Store Manager or Assistant Store Manager
- Assist with personnel management and resolve customer service issues during shifts
- Provide direction, guidance and instruction to store associates
- Maintain store conditions according to established standards
- Assist with staffing levels when requested
- Serve as sales and customer service leader and role model when SM/ASM is absent
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are followed
- Handle and escalate customer complaints as needed
- Ensure health, safety and security regulations and standards are met
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and shift inventory processes
- Perform other duties as required
Requirements
- Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
- Completion of high school and College/CEGEP/vocational or technical training required
- Demonstrated sales and service orientation
- Clean Criminal Background Check required prior to start date
- Minimum of 2 years work experience in the retail industry required
- Valid First Aid certification considered an asset
- Excellent time management and prioritizing skills
- Ability to train and motivate staff
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends and at different locations
- Basic office administration skills
- High proficiency with Microsoft Office productivity suite
- Effective teamwork and team building skills
- Verbal and written communication skills with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Cannabis industry experience preferred
Benefits
- Unlimited bonus earning potential
- Opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized cannabis brand
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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Part - time retail shift leader overseeing store operations, staff, sales, customer service, and inventory. Supporting Canna Cabana, High Tide’s Canadian cannabis retail chain.