Refractory specialist optimizing high - temperature materials for RHI Magnesita, a global supplier serving Canada’s steel industry. Leading trials, technical support, training, and sustainable product improvements.
About the role
- Retail Shift Leader overseeing Canna Cabana cannabis store operations in Sudbury. Supervising staff, driving sales, supporting customers, and managing inventory and compliance.
Responsibilities
- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the Store Manager's responsibilities in the absence of the SM or ASM
- Assist with personnel management and resolve customer service issues
- Provide direction, guidance, and instruction to store associates
- Ensure store conditions meet established standards
- Assist with staffing levels when requested
- Lead sales and customer service in the absence of the SM/ASM
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are followed
- Handle and escalate customer complaints
- Ensure health, safety, and security regulations and standards are met
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and be accountable for inventory processes on shift
Requirements
- Must have valid CannSell to work in a retail cannabis store
- Must have or be able to successfully complete a Police Background Check
- Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
- Valid First Aid certification considered an asset
- Demonstrated sales and service orientation
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Ability to monitor and lead by example
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Ability to communicate verbally and in writing with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
Benefits
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
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No Education Requirement
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