Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Join Canna Cabana as a Part-Time Shift Leader in Winnipeg, responsible for team coaching and operational excellence in the cannabis retail sector.
Responsibilities
- Take the initiative: recruit, coach, and train top talent in an emerging new industry to ensure your team educates and informs their customers.
- Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
- Have an eye for detail: make sure the store is inviting, spotless, and well merchandised.
- Share your passion: as the resident expert and enthusiast on our products, you ensure excellent staff training and development.
- Build the brand: create a welcoming environment for customers and make a positive impact engaging with the communities in which we work.
- Make it happen: use your problem-solving and collaborative approach to achieve the (seemingly) impossible.
- Aspire for operational excellence: Develop and implement processes and procedures, oversee inventory, provide feedback on product trends and customer needs, maintain corporate visual merchandising standards, as well as assist with audits and SLGA requirements.
Requirements
- Must already have, or be able to quickly obtain, Smart Choices Cannabis certification.
- Must provide a copy of clean Criminal Background Check prior to start date.
- Demonstrated leadership skills and at least 1- 2 years’ retail supervisory experience.
- A valid First Aid certification is considered an asset.
- Experience working with similar brands/products (not necessary, but an asset).
- Ability to work nights, holidays and weekends and different locations.
- Ability to develop and train staff through positive coaching and feedback.
- Strong organization and problem-solving skills.
- Excellent written and oral communication skills.
- Flexible schedule (weekdays, weekends and evenings).
- A passion for customer service excellence.
- MS Office suite.
- POS expertise.
- Post-secondary education in a related field.
- Demonstrated abilities in visual planning and merchandising.
Benefits
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning.
- Unlimited bonus earning potential.
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