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About the role

  • Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.

Responsibilities

  • Promptly follow up on walk in and company provided personal lines insurance leads through a variety of methods; motivated and willing to conduct in-person and telephone sales
  • Evaluate the insurance needs of clients and prospects (ensuring no gaps or lapses in coverage)
  • Regularly follow-up with all prospects
  • Work with a team to establish and achieve your sales targets and develop new business
  • Work to grow your department and increase the profitability of the company as a whole
  • Determine each client’s needs, extent of present coverage, and long-term needs to determine the best insurance products to meet their needs
  • Review applications, renewal requests, and endorsements for accuracy, ensuring they are compliant with underwriting guidelines
  • Calculate premiums and rates; apply payments and/or refunds
  • Complete the binding, invoicing, premium collection, and file documentation of assigned accounts
  • Process cancellations; proactively inquire and document reasons for cancellation
  • Keep in touch with policy holders for changes, updates, new options, or problems with their coverage
  • Consistently document activities and attach correspondences daily in Park’s broker management system
  • Assist walk in and telephone clients for Auto Plan and Private Auto carriers
  • Responsible for Autoplan renewals, new business, premium collection, cancellations and endorsements
  • Assistance in ICBC batching and any other duties the Branch Manager sees fit

Requirements

  • Hold a Level 1 or 2 Insurance Broker license in British Columbia.
  • At least 1 years experience in selling ICBC insurance
  • Proficient in MS Office (Word, Excel; Outlook), Policy Center; familiarity with EPIC an asset
  • Affinity for helping others; enjoy being part of a team; are comfortable working in a fast-paced, dynamic environment
  • Excited about contributing each day to the growth of Park Insurance, and your personal development

Benefits

  • 37.5 hours per week (Monday-Friday 9-5 or 10-6, plus some Saturday's).
  • Competitive compensation
  • Paid vacation
  • Comprehensive medical plan (100%); Dental plan (80%), coverages include optometry, physiotherapy
  • Health and Wellness program; 10 sick days; 2 personal days; 20-minutes per day for wellness activities such as walking or meditating
  • Licensing fees are paid 100%; certification upgrades are paid 50% up front and remainder on successful completion
  • Employee discounts on home and auto insurance
  • Employee referral program
  • Educational reimbursement program
  • In-house education programs with a focus on personal development
  • Emphasis on career growth with opportunities for advancement
  • Positive, empowering, family atmosphere
  • We will encourage and support your professional and personal development.

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$45,000 - CA$65,000 per year

Degree requirement

Professional Certificate

Location requirements

OnsiteBurnabyCanada

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