Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Business Systems Analyst analyzing API integration requirements for firm initiatives at Fidelity. Collaborating with teams to ensure compliance and improve processes in the financial services industry.
Responsibilities
- Collaborate with business teams to elicit, analyze, and document API and integration requirements across a range of firm initiatives
- Define API specifications, including request/response structures, payload formats, system interactions, and data mappings
- Support API design and lifecycle management
- Work with architects and developers to ensure APIs align with Digital Client Onboarding platform standards and business outcomes
- Ensure API implementations meet Operations and Compliance requirements
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Experience collaborating with cross-functional teams including business analysts, QA, developers, and product owners
- Using continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies
- Collaborate with application development and vendors to identify potential solutions and helps to define the selection criteria
Requirements
- University Degree, preferably in Computer Science or equivalent relevant work experience
- More than 3 years working experience in a business systems analyst role in Brokerage Securities Industry or Financial services with strong business and/or IT knowledge
- Good understanding of Financial Products used in Securities Industry and Wealth Management
- Experience in requirement gathering and use cases development
- Skilled in facilitating technical discussions and providing knowledge transfer to clients and internal staff
- Experience working in an Agile environment on a self-managed team
- Strong ability to present ideas, lead technical walkthroughs, and produce clear status updates
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- Strong technical aptitude and can adapt to new technologies quickly
- Experience working with API integration
- Familiarity with SoapUI, Postman, and XSD
- Familiarity with JIRA, and Confluence
Benefits
- Flexible working arrangements - 100% remote, hybrid, and in office options
- Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
- Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
- Parental leave top-up to 100% of your salary for a period of 25 weeks
- Up to $650 for home office equipment
- Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
- Diversity and inclusion programs, including an active network of Employee Resource Groups
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
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