Staff Engineer building scalable data and AI infrastructure for Change.org, the world’s largest democracy platform. Leading pipelines, ML systems, architecture, and operational reliability.
Responsibilities
Partner with PMs to translate business and product opportunities into scalable data and AI solutions from exploration through production rollout
Deliver reliable data products supporting AI-enabled features, experimentation, personalization, and company-wide decision-making
Build and scale batch and real-time pipelines for reporting, machine learning training, model evaluation, feature generation, and production inference
Evolve data and ML platform architecture across orchestration, storage, compute, streaming, and data access
Improve data trust and usability through data modeling, schema evolution, data contracts, testing, lineage, privacy controls, freshness, and recoverability
Create reusable tools, standards, and paved paths enabling teams to discover data and build dependable workflows independently
Maintain platform resilience and efficiency through observability, alerting, runbooks, incident response, on-call participation, performance tuning, and cost optimization
Lead architectural decisions, mentor engineers, review designs and code, reduce technical debt, and advance AI and agentic workflows
Participate in the on-call rotation
Report to the Senior Director of Data Engineering
Partner with teams across Change.org to build and scale the platform, pipelines, architecture, and tooling powering features, experimentation, and trusted decision-making
Requirements
7+ years of software engineering experience with significant experience building distributed systems, data platforms, ML platforms, or comparable production infrastructure
Hands-on experience building and operating large-scale batch and/or streaming data systems
Experience with Kafka, Spark, workflow orchestration, or similar technologies
Experience designing and operating cloud-native data infrastructure using AWS/GCP, infrastructure as code, containers, orchestration, and managed data services
Experience taking data or ML/AI systems into production, including reliability, observability, deployment, evaluation, and operational ownership
Practical experience with modern AI infrastructure, including embeddings/vector retrieval, LLM evaluation and observability, or agentic workflows
Ability to design and scale reliable batch and real-time data architectures
Strong software engineering judgment and ability to build maintainable, testable production systems in Python and/or comparable languages
Data modeling and SQL expertise
Cloud and platform architecture expertise across compute, storage, orchestration, streaming, infrastructure, and cost
Operational ownership involving observability, incident response, on-call participation, runbooks, performance tuning, and resilient systems
Understanding of modern AI and LLM infrastructure
Technical leadership through architecture, collaboration, mentoring, and influence
Professional-level English proficiency required
Resumes and application responses must be submitted in English
Must be legally authorized to work in the country where the role is located
Must answer whether employment visa sponsorship is currently or eventually required
Benefits
Benefits and perks vary based on location
Equal opportunity employer
Reasonable accommodations throughout the recruitment process
Professional-level English proficiency support for all roles
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