Bilingual Analyst for Global Security Operations at CIBC. Managing incoming requests for security-related media and collaborating with internal and external partners.
Responsibilities
Monitor a high-volume shared mailbox
Intake and validate requests for images and video
Triage requests based on urgency and scope
Collaborate with internal and external partners
Manage day-to-day escalations and complete quality assurance reviews
Requirements
Bilingual in French and English
Strong attention to detail
Relationship management skills
Ability to monitor and prioritize tasks
Experience in security operations or similar environments is an asset
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