Technical Lead governing AI data readiness and API gateways at Coupa, whose platform helps businesses optimize total spend. Defining safeguards for GenAI applications, data quality, compliance, and observability.
About the role
- Lead the market data team at Citco. Oversee market data processes in a global asset servicing environment.
Responsibilities
- Lead the market data team supporting global asset servicing operations.
- Manage market data processes supporting fund accounting, NAV production, pricing, reporting, analytics and operational workflows.
- Oversee sourcing, validation, enrichment, exception management, and distribution of market data.
- Maintain inventory of market data products, feeds, vendors, users, data flows, and consumption points.
- Define and manage market data quality rules, tolerances, controls, and issue escalation processes.
- Partner with fund accounting, operations, product, technology, procurement, risk, compliance, audit, and client-facing teams.
- Manage vendor relationships, service reviews, issue escalations, product evaluations, and renewals.
- Support licensing compliance, entitlement management, redistribution controls, usage reviews and vendor audit readiness.
- Identify opportunities to rationalize vendor products, reduce duplicated data sources, and improve cost efficiency.
- Drive automation of manual market data processes.
- Create dashboards and metrics for data quality, vendor performance, operational service levels, and issue resolution.
- Establish documentation, controls, and evidence required for audit, client due diligence, and operational risk management.
- Coach and develop market data analysts and power users.
- Build a scalable global operating model for market data management.
Requirements
- 10+ years of experience in market data, financial data operations, data management, fund accounting support, securities operations, asset servicing, asset management operations, or related financial services roles.
- 5+ years of experience managing analysts, data stewards, operations specialists, market data SMEs, data product teams, or business power users.
- Strong understanding of market data products, including pricing, reference data, FX, rates, benchmarks, indices, ratings, corporate actions, securities attributes, and vendor-derived analytics.
- Experience supporting market data processes in an asset servicing, fund administration, asset management, custody, investment operations, or controlled financial services environment.
- Strong understanding of how market data impacts NAV production, fund accounting, financial reporting, valuation, reconciliations, client reporting, and operational controls.
- Demonstrated experience with data quality management, exception handling, issue resolution, root-cause analysis, control documentation, and operational risk management.
- Strong data fluency, including understanding of data lineage, mappings, identifiers, metadata, data quality rules, golden-source logic, survivorship rules, and data flows.
- Experience working with market data vendors, financial data platforms, data feeds, vendor portals, data dictionaries, and vendor support models.
- Comfort working with technology teams on data feeds, APIs, data platforms, workflow tools, data quality tooling, automation initiatives, and controlled data transformation processes.
- Practical understanding of how AI and machine learning tools can be used to improve data operations, including issue triage, anomaly detection, mapping support, data classification, reconciliation support, metadata extraction, and workflow prioritization.
- Ability to evaluate AI-generated outputs critically, including validating results against source data, business rules, control standards, vendor documentation, and downstream operational requirements.
- Experience defining requirements for AI-assisted or rules-based data workflows, including exception categorization, recommended remediation actions, transformation logic suggestions, and data stewardship queues.
- Ability to identify appropriate and inappropriate uses of AI in market data operations, particularly where valuation, NAV, client reporting, regulatory reporting, or audit evidence may be impacted.
- Strong control mindset, including understanding of audit evidence, maker-checker controls, approvals, override governance, model/output validation, data lineage, and change management.
- Experience working with market data vendors and internal stakeholders on licensing, entitlement management, usage controls, redistribution restrictions, and vendor issue escalation.
- Strong stakeholder management skills across business, technology, procurement, vendor, risk, compliance, audit, product, and client-facing teams.
- Strong written and verbal communication skills, with the ability to explain complex data, vendor, technology, and control issues in business terms.
- Ability to operate in a matrixed global organization and drive standardization across regions, platforms, data consumers, and legacy operating practices.
Benefits
- Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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