About the role

Program Manager overseeing program operations and delivery of energy efficiency programs at CLEAResult. Leading cross-functional teams to ensure compliance with client and regulatory requirements.

Responsibilities

Lead the day-to-day management and delivery of energy efficiency or demand-side management programs.
Serve as the primary point of contact for utility clients, implementation partners, and internal stakeholders.
Oversee program performance, ensuring goals, timelines, budgets, and key performance indicators (KPIs) are met.
Coordinate cross-functional teams, including operations, customer support, engineering, and field delivery resources.
Monitor program metrics, analyze performance data, and prepare reports for internal and external stakeholders.
Ensure compliance with program guidelines, contracts, and regulatory requirements.
Identify risks, issues, and opportunities for continuous improvement and implement corrective actions as needed.
Support program planning activities, including forecasting, budgeting, and process improvements.
Collaborate with leadership to support program growth, enhancements, and new initiatives.
Other duties as required.

Experience in program management, project management, or a related operational role.
Experience managing client-facing programs, preferably in energy efficiency, utilities, sustainability, or public-sector services.
Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills, including experience presenting to clients or senior stakeholders.
Proficiency in Microsoft Word, Excel, and PowerPoint; experience with CRM or program management systems is an asset.
A collaborative working style and the ability to work effectively with diverse teams and stakeholders.
A strong desire to contribute to meaningful work that supports climate action and energy efficiency.
Experience working with underserved or marginalized populations is considered an asset.

Medical, Dental, and Vision Insurance with company premium assistance
Life, AD&D, and long-term disability coverage paid for by the company
RRSP company match
Paid vacation, sick and personal time
Paid company holidays
Paid Volunteer Time; giving back to our communities is important to us
Employee Referral Bonus Program
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to training opportunities to advance further in your career