Telephony Engineer managing Five9 Contact Center solutions. Designing and optimizing telephony infrastructure for healthcare organizations with a focus on exceptional customer experience.
About the role
- Software Engineer working on database integrations at ClickHouse, focusing on high-throughput data systems and reliability. Collaborating with customers and cross-functional teams to drive product innovation.
Responsibilities
- Build data-intensive systems
- Design and develop high-throughput integrations with databases (Postgres, MySQL, MongoDB), data lakes (Iceberg, Delta Lake), and data warehouses (BigQuery, Snowflake).
- Handle edge cases in real-world production scenarios: unconventional database setups, internals of data types, database upgrades/failovers, large transactions, etc.
- Design integration solutions to enable users to fully harness ClickHouse's performance and throughput.
- Own end-to-end reliability
- Debug complex issues in production leveraging runtime diagnostics (e.g. pprof, parca) and observability tools (e.g. metrics, logging, tracing).
- Build and improve infrastructure and tools to increase system reliability, reduce incident response time, and simplify/automate operations.
- Write clear documentation, both publicly and internally.
- Participate in on-call rotation.
- Drive product innovation
- Work directly with customers to understand integration requirements and discover gaps in existing product.
- Collaborate cross-functionally with internal teams to ensure operational efficiency.
- Lead technical discussions and influence product roadmaps.
Requirements
- 5+ years of industry experience building data-intensive software solutions.
- Proficient in Go, or experienced in systems programming with willingness to ramp up quickly in Go.
- Cloud-native experience deploying and operating services on at least one major cloud platform (AWS/GCP/Azure).
- Practical experience with Kubernetes.
- Strong problem solver and solid production debugging skills.
- Clear communication in writing (design docs, code review) and verbally (technical discussions, customer calls, incident response).
- Bonus Points
- Experience with database replication technologies (CDC, logical replication).
- Experience with durable execution frameworks (Temporal).
- Experience with data formats and protocols (Avro, Parquet, Protobuf).
- Experience with modern data processing frameworks (e.g. Kafka, Spark, Flink).
- Experience with maintaining/contributing to open-source software.
Benefits
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A $500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
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