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About the role

  • Quality Assurance Analyst testing software for Computershare’s global customer communications solutions. Validating releases, tracking defects, and supporting a major internal transformation initiative.

Responsibilities

  • Analyze business and functional requirements and develop testing strategies
  • Create, maintain, and execute test plans and test cases
  • Perform end-to-end, black box, white box, and regression testing
  • Identify, document, and track defects through resolution
  • Validate communications outputs generated through the transformation project
  • Collaborate with Developers, Business Analysts, and Project Managers to troubleshoot and resolve issues
  • Support user acceptance testing (UAT) and quality assurance activities
  • Maintain testing documentation and contribute to continuous process improvements
  • Participate in validation of system upgrades and software releases
  • Work closely with the dedicated QA team throughout the project lifecycle
  • Help ensure software solutions are thoroughly tested, meet business requirements, and are ready for successful deployment

Requirements

  • Quality assurance testing experience within a commercial environment
  • Strong understanding of software testing and quality assurance methodologies
  • Strong database knowledge and SQL querying experience
  • Experience using Azure DevOps (ADO), Jenkins, SharePoint, MTM, and PDF comparison tools
  • Thorough understanding of black box, white box, end-to-end, and regression testing methodologies
  • Ability to read and analyze structured data formats, including XML and flat files
  • Strong verbal and written communication skills
  • Strong analytical, troubleshooting, and problem-solving abilities
  • University degree in an Information Technology-related field or equivalent experience
  • Ability to work independently while collaborating effectively across multiple teams
  • Strong attention to detail and ability to manage competing priorities
  • Automation testing experience (preferred)
  • Experience testing Quadient Inspire CCM platforms (preferred)
  • ISTQB or other relevant testing certifications (preferred)
  • Financial services experience (preferred)
  • Experience working within banking or other highly regulated environments (preferred)

Benefits

  • Flexible work to help you find the best balance between work and lifestyle
  • Health and wellbeing rewards tailored to support you and your family
  • Paid time off
  • Observed holidays
  • Vacation pay
  • Salary setting aside to purchase company shares, with a company contribution
  • Recognition awards
  • Team get-togethers
  • Support investing in your future
  • Welcoming and close-knit community
  • Experienced colleagues ready to help you grow

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$59,197 - CA$88,795 per year

Degree requirement

Bachelor's Degree

Tech skills

AzureJenkinsSQL

Location requirements

HybridTorontoCanada

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