Quality Assurance Analyst testing software for Computershare’s global customer communications solutions. Validating releases, tracking defects, and supporting a major internal transformation initiative.
Responsibilities
Analyze business and functional requirements and develop testing strategies
Create, maintain, and execute test plans and test cases
Perform end-to-end, black box, white box, and regression testing
Identify, document, and track defects through resolution
Validate communications outputs generated through the transformation project
Collaborate with Developers, Business Analysts, and Project Managers to troubleshoot and resolve issues
Support user acceptance testing (UAT) and quality assurance activities
Maintain testing documentation and contribute to continuous process improvements
Participate in validation of system upgrades and software releases
Work closely with the dedicated QA team throughout the project lifecycle
Help ensure software solutions are thoroughly tested, meet business requirements, and are ready for successful deployment
Requirements
Quality assurance testing experience within a commercial environment
Strong understanding of software testing and quality assurance methodologies
Strong database knowledge and SQL querying experience
Experience using Azure DevOps (ADO), Jenkins, SharePoint, MTM, and PDF comparison tools
Thorough understanding of black box, white box, end-to-end, and regression testing methodologies
Ability to read and analyze structured data formats, including XML and flat files
Strong verbal and written communication skills
Strong analytical, troubleshooting, and problem-solving abilities
University degree in an Information Technology-related field or equivalent experience
Ability to work independently while collaborating effectively across multiple teams
Strong attention to detail and ability to manage competing priorities
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