Senior Implementation Specialist configuring employee share-plan platforms for Computershare. Testing systems, writing complex SQL, and supporting North American plan-management operations.
Responsibilities
Perform plan platform configuration activities
Serve as a subject matter expert on platform configurations
Conduct testing of new and changed systems
Monitor work-order ticket requests and respond to requestors in a timely manner
Collaborate with business analysts, product owners, and stakeholders to clarify requirements and data needs
Write complex SQL queries, including SELECT, JOINs, subqueries, CTEs, and window functions
Identify data resources, tables, and relationships required to fulfill business requests
Drive continuous improvement across the North America Plan Managers business
Collaborate across departments and teams
Requirements
Bachelor’s degree with Computer Science, Information Systems, Data Analytics, or related field
Previous experience in a role requiring technical proficiency of systems
Familiarity with Agile/Scrum environments
Medium to high level of proficiency in Microsoft Office products, particularly Excel
Effective written and verbal communication skills
Well organized
Solid understanding of technical systems and operational procedures supporting employee share plans
Ability to apply technical and operational knowledge through on-the-job experience
Benefits
Paid parental leave
Flexible working
Medical, dental and vision benefits
401k matching
Tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Pension consultant implementing Canadian defined - benefit plan systems for Levio, a digital - transformation leader. Reviewing actuarial calculations, compliance, configuration, and testing.
Senior implementation consultant deploying Altera Sunrise EMR solutions for Canadian clinics. Configuring systems, optimizing workflows, and supporting healthcare go - lives.
Web Implementation Specialist leading client projects from requirements through launch. Delivering interactive websites, modules, and mobile applications for enterprise software clients.
Senior Customer Engineer guiding enterprise customers through Cloudflare’s Internet security and performance solutions. Leading technical validation, onboarding, architecture, and account expansion.
Senior Customer Engineer guiding enterprise customers through Cloudflare’s Internet security and performance platform. Leading technical validation, adoption, expansion, and architectural advisory.
Customer Engineer guiding enterprise clients through Cloudflare’s Internet security and performance platform adoption. Leading technical validation, onboarding architecture, and account expansion.
Technology Implementation Manager leading complex enterprise technology deployments for Sysco, the global foodservice distribution leader. Driving adoption, stabilization, stakeholder alignment, risk management, and delivery governance.
Principal Customer Engineer guiding enterprise clients through Cloudflare’s network and security architecture, onboarding, and adoption. Driving technical validation, revenue expansion, and lifecycle customer outcomes.
Expert Implementation Consultant leading complex healthcare software implementations for providers, life science companies, and health plans. Connecting patient care workflows to financial performance.