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About the role

  • Senior Implementation Specialist configuring employee share-plan platforms for Computershare. Testing systems, writing complex SQL, and supporting North American plan-management operations.

Responsibilities

  • Perform plan platform configuration activities
  • Serve as a subject matter expert on platform configurations
  • Conduct testing of new and changed systems
  • Monitor work-order ticket requests and respond to requestors in a timely manner
  • Collaborate with business analysts, product owners, and stakeholders to clarify requirements and data needs
  • Write complex SQL queries, including SELECT, JOINs, subqueries, CTEs, and window functions
  • Identify data resources, tables, and relationships required to fulfill business requests
  • Drive continuous improvement across the North America Plan Managers business
  • Collaborate across departments and teams

Requirements

  • Bachelor’s degree with Computer Science, Information Systems, Data Analytics, or related field
  • Previous experience in a role requiring technical proficiency of systems
  • Familiarity with Agile/Scrum environments
  • Medium to high level of proficiency in Microsoft Office products, particularly Excel
  • Effective written and verbal communication skills
  • Well organized
  • Solid understanding of technical systems and operational procedures supporting employee share plans
  • Ability to apply technical and operational knowledge through on-the-job experience

Benefits

  • Paid parental leave
  • Flexible working
  • Medical, dental and vision benefits
  • 401k matching
  • Tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
  • Short- and long-term disability benefits
  • Life insurance and supplemental life insurance
  • Caring and inclusive culture
  • Experienced colleagues and opportunities to grow

Job type

Full Time

Experience level

Senior

Salary

$77,435 - $116,152 per year

Degree requirement

Bachelor's Degree

Tech skills

SQL

Location requirements

HybridTorontoCanada

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