Senior Implementation Consultant leading enterprise deployments of 1Password’s password management and access security products. Configuring integrations, training customers, and driving secure SaaS adoption.
Responsibilities
Lead hands-on configuration, integration, validation, and launch of 1Password’s Enterprise Password Manager, SaaS Manager, Device Trust, and Unified Access
Partner with Project Managers on implementation plans, customer coordination, timelines, and delivery risks
Collaborate with Technical Account Managers, Solutions Architects, and Customer Success partners to align technical approaches with customer business goals
Manage a portfolio of active customer engagements
Lead implementations independently and provide training and enablement support for Project Manager-led projects
Deliver customized technical consultations and training sessions, including occasional onsite sessions for customers
Translate technical concepts into business value and support customer adoption
Identify risks early and drive issues to resolution
Improve playbooks, training materials, processes, and AI-powered workflows
Mentor teammates and share implementation expertise
Travel occasionally for customer engagements, team events, or other business needs
Requirements
5+ years of experience leading technical implementations from planning through launch
Experience in implementation consulting, solutions engineering, or customer onboarding
Proven track record leading software deployments for large or complex organizations in a B2B SaaS environment
Strong technical aptitude and project management experience
Experience managing timelines, coordinating stakeholders, tracking time, and monitoring utilization
Ability to configure solutions and answer complex customer questions independently
Understanding of identity and security concepts, including IdPs, SSO, SCIM, Active Directory, MDM, and Zero Trust
Clear communication with technical practitioners, senior stakeholders, and audiences with varying technical knowledge
Ability to design and deliver virtual and in-person training
Ability to use AI, automation, and workflow improvements to reduce repetitive work and create reusable solutions
Must live in and be legally authorized to work in the United States or Canada
No work authorization, relocation assistance, or visa sponsorship provided
Successful applicants must complete a background check
Benefits
Immediate participation in 1Password's benefits program, including health and dental benefits
401(k) for USA-based roles
RRSP for Canada-based roles
Generous paid time off
Equity grant
Incentive programs where applicable
Maternity and parental leave top-up programs
Competitive health benefits
RSU program for most employees
Retirement matching program
Free 1Password account
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment
Accommodation available upon request
Occasional travel to department-wide offsites, quarterly department meetings, and customer events
Privacy Implementation Lead translating legal requirements into technical and operational controls. Supporting privacy governance across StackAdapt’s AI - powered programmatic advertising platform.
Implementation Specialist supporting CAMH’s pan - Canadian youth mental health collaboration centre. Applying implementation science, quality improvement and equity expertise across Western Canadian networks.
Senior Analytics Implementation Specialist translating client requirements into Google Analytics and tag - management implementations. Supporting brands through audits, QA, training, and scalable measurement solutions.
Senior Data Implementation Engineer owning ETL implementations for ODAIA’s AI - powered life - sciences intelligence platform. Building scalable pipelines, integrations, and data - quality frameworks for strategic customers.
Implementation Lead deploying Momo Medical’s BedSense app across Southern Ontario long - term care homes. Training caregivers, managing implementations, and building healthcare partnerships.
Implementation Lead deploying Momo Medical’s BedSense app in long - term care homes across Southern Ontario. Training caregivers, managing implementations, and building healthcare partnerships.
Implementation Specialist leading SysAid ITSM and AI solution implementations for Canadian SMB clients. Configuring workflows, agents, integrations, and delivering customer training.
Implementation Specialist delivering payment and online banking solutions for Central 1’s credit union and financial institution clients. Managing client implementations, testing, launches, project budgets, and engineering collaboration.
Project implementation manager leading PSC Software’s cloud quality and regulatory compliance deployments for pharmaceutical and regulated - industry clients. Owning client implementations from planning through validation, go - live, and support transition.
Associate Consultant configuring TELUS Health’s Defined Benefit pension administration software. Troubleshooting client systems and delivering implementation support in an Agile environment.