Senior Implementation Consultant

Posted 2 days ago

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About the role

  • Senior Implementation Consultant leading enterprise deployments of 1Password’s password management and access security products. Configuring integrations, training customers, and driving secure SaaS adoption.

Responsibilities

  • Lead hands-on configuration, integration, validation, and launch of 1Password’s Enterprise Password Manager, SaaS Manager, Device Trust, and Unified Access
  • Partner with Project Managers on implementation plans, customer coordination, timelines, and delivery risks
  • Collaborate with Technical Account Managers, Solutions Architects, and Customer Success partners to align technical approaches with customer business goals
  • Manage a portfolio of active customer engagements
  • Lead implementations independently and provide training and enablement support for Project Manager-led projects
  • Deliver customized technical consultations and training sessions, including occasional onsite sessions for customers
  • Translate technical concepts into business value and support customer adoption
  • Identify risks early and drive issues to resolution
  • Improve playbooks, training materials, processes, and AI-powered workflows
  • Mentor teammates and share implementation expertise
  • Travel occasionally for customer engagements, team events, or other business needs

Requirements

  • 5+ years of experience leading technical implementations from planning through launch
  • Experience in implementation consulting, solutions engineering, or customer onboarding
  • Proven track record leading software deployments for large or complex organizations in a B2B SaaS environment
  • Strong technical aptitude and project management experience
  • Experience managing timelines, coordinating stakeholders, tracking time, and monitoring utilization
  • Ability to configure solutions and answer complex customer questions independently
  • Understanding of identity and security concepts, including IdPs, SSO, SCIM, Active Directory, MDM, and Zero Trust
  • Clear communication with technical practitioners, senior stakeholders, and audiences with varying technical knowledge
  • Ability to design and deliver virtual and in-person training
  • Ability to use AI, automation, and workflow improvements to reduce repetitive work and create reusable solutions
  • Must live in and be legally authorized to work in the United States or Canada
  • No work authorization, relocation assistance, or visa sponsorship provided
  • Successful applicants must complete a background check

Benefits

  • Immediate participation in 1Password's benefits program, including health and dental benefits
  • 401(k) for USA-based roles
  • RRSP for Canada-based roles
  • Generous paid time off
  • Equity grant
  • Incentive programs where applicable
  • Maternity and parental leave top-up programs
  • Competitive health benefits
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly
  • Remote-first work environment
  • Accommodation available upon request
  • Occasional travel to department-wide offsites, quarterly department meetings, and customer events

Job type

Full Time

Experience level

Senior

Salary

$102,000 - $148,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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