Part - time shift leader supervising Canna Cabana cannabis retail operations in Calgary. Leading staff, customer service, sales targets, compliance, and inventory management.
CO
Mediation Services Coordinator – 6-month Contract
Posted last month
About the role
- Mediation coordinator administering CAO’s community mediation pilot for Ontario condominium communities. Coordinating intake, volunteer mediators, case files, scheduling, reporting, and evaluation.
Responsibilities
- Respond to inquiries regarding the Community Mediation Pilot Program
- Provide information to prospective applicants, participants, and stakeholders regarding program processes and eligibility requirements
- Coordinate intake activities and support case administration throughout the mediation process
- Conduct preliminary eligibility screening according to approved program criteria and procedures
- Assign cases to co-mediation teams based on availability, capacity, and operational considerations
- Coordinate scheduling and administrative logistics for mediators and participants
- Monitor case progress and support timely completion of mediation activities
- Identify operational issues and escalate matters as appropriate
- Serve as the primary contact for volunteer mediators
- Maintain regular communication with applicants, mediation participants, volunteer mediators, and other stakeholders
- Support a positive participant experience through timely, professional, and responsive service
- Maintain accurate and confidential case files, records, and program documentation
- Ensure accurate collection and maintenance of program data, metrics, and statistical information
- Support participant feedback collection and pilot evaluation activities
- Prepare reports, summaries, and updates regarding program activity and outcomes
- Assist with development and continuous improvement of program procedures, tools, and resources
- Identify opportunities to enhance service delivery and administrative efficiency
- Contribute recommendations regarding pilot design, operational processes, and future program implementation
- Report to the Director, Policy, Programs & Dispute Resolution
Requirements
- Post-secondary education in a relevant field, or an equivalent combination of education and experience
- Demonstrated experience providing administrative, program coordination, or case management support
- Excellent organizational skills with the ability to manage multiple priorities and competing deadlines
- Strong interpersonal and communications skills, both written and verbal
- Demonstrated commitment to professionalism, discretion, and confidentiality when managing sensitive information
- Proficiency with Microsoft Office applications and virtual meeting platforms
- Strong customer service and stakeholder management skills
- Experience in mediation, dispute resolution, alternative dispute resolution (ADR), or community-based conflict resolution
- Mediation training, certification, or postgraduate education related to dispute resolution
- Experience supporting volunteer-based programs or initiatives
- Experience in project coordination, program administration, or case management
- Knowledge of Ontario’s condominium sector and condominium governance
- Experience working within a regulatory, public-sector, tribunal, or not-for-profit environment
- Contractor responsible for own applicable statutory remittances, insurance, and business expenses unless otherwise agreed in advance
Benefits
- Fully remote work arrangement
- Full-time anticipated workload during the engagement period
- Hourly rate of $30-38 per hour, with invoices submitted and paid on a bi-weekly basis
- Occasional attendance at meetings as required
- Accommodation is available upon request throughout the recruitment process
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Part - time Shift Leader supervising sales, staff, customer service, and inventory at Canna Cabana, a Canadian cannabis retailer. Supporting store management and meeting store - level KPIs.
Transcription Specialist transcribing Vietnamese audio for CrowdGen’s AI speech recognition projects. Reviewing speech, adding timestamps, labeling speakers, and marking non - speech events.
Talent Relations Specialist supporting employee experience, HR processes, and culture programs at Basis, a digital media operations software company. Coordinating employee support, talent processes, and engagement initiatives.
Temporary production worker supporting Nestlé’s London ice cream factory. Packing, palletizing, sanitizing, and assisting production lines across varied shifts.
Interfacility transport coordinator managing medical assistance requests and transportation for Manitoba’s provincial health services. Coordinating callers, medical teams, dispatch agencies, hospitals, and public safety partners.
Municipal development technologist reviewing servicing applications and inspections for Norfolk County. Coordinating compliant water, sewer, drainage, and road infrastructure.
Senior software test specialist testing ClearID, Genetec’s cloud physical identity and access management solution. Automating validation, strengthening CI/CD, and preventing production defects.
Senior software test specialist testing ClearID’s cloud - based physical identity and access management solution. Automating API, cloud service, and end - to - end validations while strengthening continuous delivery.
Children and youth ministry worker coordinating Salvation Army discipleship, outreach and leadership programs. Mentoring youth and partnering with churches and community resources in Victoria.