Developer enhancing self - serve experience for customers managing mobility plans. Delivering fast user experiences and leading improvements in a cross - disciplinary agile team.
About the role
- Senior Frontend Software Engineer working on screen capturing and analytics systems for Cresta's AI platform. Collaborating with product teams to enhance user experience and automate workflows.
Responsibilities
- Play a substantial role in the platform frontend engineering team.
- Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements.
- Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables.
- Constantly identifies product improvement opportunities and generates product improvement ideas.
- Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards.
- Technical ownership in a substantial part of the Cresta product and platform.
- Enhance compliance and QA processes by building rules-based screen capturing systems to help provide detailed information about agent desktop activity.
- Support PII/PCI redaction through trigger conditions based on detailed desktop and browser activity.
Requirements
- Bachelor’s degree in Computer Science or related field. Strong Computer Science fundamentals.
- 8+ years of experience in relevant domains.
- Very solid coding skills.
- Strong experience with WebRTC (Chromium based browsers and native applications).
- Experience building desktop applications (Native or Electron).
- Experience with Windows and MacOS screen capture APIs.
- Familiar with React or Angular. Have used at least one of them in large scale consumer-facing products.
- Experience as a technical lead of frontend stack supporting various product features.
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for in-office employees
- PTO: 3 weeks in Canada
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