Staff Technical Writer creating AI - assisted documentation and learning content for Grafana Labs’ observability products. Testing software, improving docs workflows, and guiding users from first use to product mastery.
About the role
- Senior Technical Editor refining cybersecurity intelligence reports for CrowdStrike’s global security platform. Ensuring editorial quality, workflow efficiency, and timely publication.
Responsibilities
- Perform developmental, copy, and substantive edits on intelligence reports
- Uphold grammatical and editorial standards and follow the CrowdStrike Intelligence Style Guide and established checklists
- Provide clear, constructive, and objective reasoning for editorial revisions
- Produce error-free, time-sensitive intelligence products with senior peers
- Identify subtle errors, discrepancies, and formatting nuances before publication
- Manage publishing workflows, product schedules, checklists, and collaborative queues
- Negotiate with analysts and production stakeholders during editorial review cycles
- Use publishing platforms and procedural workflows and resolve publication interruptions
- Use or develop tools to enhance processes where appropriate
- Perform day-to-day editorial tasks independently and resolve publication bottlenecks
- Develop and implement professional development, resource-building, and improvement initiatives
- Build relationships with analysts, analysis cells, editorial peers, and management
- Communicate project updates and needed support while tracking communication threads
- Train junior editors and new hires and contribute to team skill-refinement initiatives
- Serve as a reliable point of contact during high-stress situations and resolve disagreements objectively
Requirements
- Master’s Degree in a relevant field
- Exceptional command of the English language (grammar, mechanics, style, and syntax)
- Proven experience editing under structured corporate or technical style guides
- Self-starter mindset with a commitment to continuous professional development
- Must work Pacific Time (PT) hours
- West Coast location strongly preferred
- Maintain legal entitlement to work in Canada
- Subject to background checks, including criminal record, credit, and/or reference checks
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
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