Project Manager orchestrating AI-first resource planning, client delivery and internal transformation projects. Datmos delivers data-driven eCommerce strategy, digital experience and technology solutions.
Responsibilities
Report to the Delivery Director
Assign resources from Datmos teams to client and internal projects, balancing priorities, skills and available capacity
Build stable, dedicated teams for key clients based on language, platform expertise and certifications
Maintain a 3-month view of capacity and workload and flag staffing needs and gaps early
Track utilization against Operations targets
Own delivery plans, schedules, risks and staffing for a portfolio of client projects
Forecast remaining effort on fixed-price projects and flag variances to account leadership
Work with product owners leading client requirements and acceptance to keep delivery on track
Apply the delivery practice and share lessons learned to help it evolve
Lead internal initiatives involving tooling, processes and AI adoption from scoping to close-out
Keep stakeholders aligned and report progress and risks to the Delivery Director
Use AI assistants and agents daily to plan capacity, spot risks early and draft status reports, reviewing their output
Maintain shared AI workflows, playbooks and templates and bring improvement ideas to the Director
Requirements
5+ years of project management experience, including PMO, portfolio management or resource planning, ideally in an agency or digital professional services firm
Hands-on experience using generative AI tools (LLM assistants, agents, automations) in daily work, with concrete examples of improved workflows
Proven experience allocating resources across multiple teams and arbitrating between competing priorities
Experience leading internal or organizational transformation projects spanning several departments
Comfortable with planning and tracking tools such as Jira, Forecast or Float, and advanced spreadsheets
Experience analyzing KPIs including utilization, capacity and profitability
Good understanding of Agile and Scrum
Bilingual in English and French, written and spoken
PMP, PMI-ACP or PSM certification — an asset
Experience with automation, data or scripting such as SQL, Python, Zapier or similar workflow tools, AI workflows — an asset
Knowledge of the eCommerce ecosystem, including Magento, Shopify, commercetools, Akeneo, PIM, DAM and ERP — an asset
Excellent communication, influence-without-authority and negotiation skills
Benefits
Access to training and certifications
Flexible work environment, with the option to work 100% remotely
Disconnect-from-work policy
Vacation time
Personal days
Group health insurance, partially paid by the employer, for you and your family
Recognition as a Great Place to Work employer since 2022
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