Treatment Coordinator managing patient care, treatment plans, and scheduling at Crescent Oral Surgery clinics. Collaborating with dental teams to ensure smooth patient experiences and outcomes.
Responsibilities
Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions
Requirements
Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Benefits
Competitive pay with annual reviews
RRSP matching to grow your future
Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
Access to our Employee and Family Assistance Program
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