EHS Specialist advancing workplace safety analytics, injury claims, audits, and compliance at LifeLabs, a Canadian healthcare organization. Improving employee well - being through data - driven safety programs.
About the role
- Treatment Coordinator managing patient care, treatment plans, and scheduling at Crescent Oral Surgery clinics. Collaborating with dental teams to ensure smooth patient experiences and outcomes.
Responsibilities
- Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
- Support treatment planning by coordinating appointments and follow-ups with the dental team
- Present treatment costs, collect payments, process insurance claims, and assist with payment plans
- Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
- Maintain accurate patient records and ensure smooth scheduling to optimize chair time
- Collaborate with clinical and administrative staff to deliver seamless, high-quality care
- Uphold privacy, ethical, and regulatory standards in all patient interactions
Requirements
- Previous clinical experience as a Treatment/Scheduling Coordinator is required
- Knowledge and understanding of dental treatment plans and ability to educate patients is required
- Experience with dental software programs is required
- Strong customer service experience
Benefits
- Competitive pay with annual reviews
- RRSP matching to grow your future
- Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
- Access to our Employee and Family Assistance Program
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