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About the role

  • Treatment Coordinator managing patient care, treatment plans, and scheduling at Crescent Oral Surgery clinics. Collaborating with dental teams to ensure smooth patient experiences and outcomes.

Responsibilities

  • Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
  • Support treatment planning by coordinating appointments and follow-ups with the dental team
  • Present treatment costs, collect payments, process insurance claims, and assist with payment plans
  • Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
  • Maintain accurate patient records and ensure smooth scheduling to optimize chair time
  • Collaborate with clinical and administrative staff to deliver seamless, high-quality care
  • Uphold privacy, ethical, and regulatory standards in all patient interactions

Requirements

  • Previous clinical experience as a Treatment/Scheduling Coordinator is required
  • Knowledge and understanding of dental treatment plans and ability to educate patients is required
  • Experience with dental software programs is required
  • Strong customer service experience

Benefits

  • Competitive pay with annual reviews
  • RRSP matching to grow your future
  • Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
  • Access to our Employee and Family Assistance Program

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$26 - CA$30 per hour

Degree requirement

High School Diploma

Location requirements

OnsiteRichmond HillCanada

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