Advisory Agent supporting Desjardins credit union members with banking transactions, digital tools, and personalized financial solutions. Promoting products and ensuring compliant, secure service.
About the role
- Member/client experience advisor improving banking transactions and promoting Desjardins products and services. Supporting clients in using technology securely and assisting in fraud-related queries.
Responsibilities
- Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
- Contribute to business development and maintain business relationships through service delivery and activities.
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Requirements
- Advanced knowledge of English and French
- Action oriented
- Customer Focus
- Differences
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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