Team Leader, Management Support

Posted 5 days ago

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About the role

  • Desjardins team leader coordinating management support, strategic initiatives, budgets, and experienced professionals. Coaching teams, influencing senior decision-makers, and managing operational performance.

Responsibilities

  • Support team management
  • Coordinate the unit’s activities, action plans and initiatives
  • Coach and guide a team composed primarily of highly experienced professionals
  • Assign tasks and activities and regularly monitor progress
  • Support talent development and employee engagement
  • Create a positive, motivating work environment
  • Exercise functional authority over the team and manage individual performance
  • Recommend planning and execution of complex operational and conceptual projects and initiatives
  • Interact with stakeholders across a wide range of fields
  • Develop business positions and lead and influence senior management and decision-making bodies
  • Identify, develop and recommend strategic directions and business positions
  • Help determine the unit’s service offer and ensure projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans
  • Help resolve complaints and problems in accordance with organizational practices
  • Participate in hiring, performance management, discipline and skills development in a non-decision-making capacity
  • Manage the budget

Requirements

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Available 24/7 for escalation support during major incidents

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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