Scientific Liaison Agent in gastroenterology at AbbVie, requiring postgraduate degree and 2+ years experience. Engage with healthcare professionals and support clinical projects in a full - time role.
About the role
- As an Advisory Agent, enhance member and client experiences by providing personalized financial support. Work at Desjardins to promote cooperative values and assist with financial products and services.
Responsibilities
- Help give members and clients a better experience, and ensure that they are satisfied
- Make sure members and clients feel welcome, listen to and address their needs
- Help members with their financial empowerment
- Promote the organization's cooperative values through the support provided
- Support and advise members and clients on available financial products and services
- Promote the various distribution channels available
- Open accounts for members and help with their financial transactions
- Remain attentive to members' needs to offer personalized solutions
- Identify business opportunities, refer members to colleagues for specialized needs
- Be an ambassador of digital solutions and advise members on their use
- Ensure financial transactions go smoothly, addressing any issues
- Provide information and support on technological tools, sharing advice about prevention and safety
- Stay up to date with standards, products, and services in the field
- Uphold compliance, security, and risk management standards
Requirements
- High school diplomas in a related field
- A minimum of three years of relevant experience
- Knowledge of French is required
- Knowledge of all counter and convenience products and services
- Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
- Knowledge of integrating data into systems
- Knowledge of security measures, legal framework and internal controls
- Understanding of the philosophy and fundamentals of financial services cooperatives
- Knowledge of operating procedures related to convenience products and services and transactions
- Knowledge of service standards
- Available to work one evening per week and every other Saturday
- Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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