Spécialiste en santé mentale gérant des situations de crise au sein de la plateforme Dialogue. Assurant l'évaluation clinique et la gestion des cas urgents pour les membres.
About the role
- Advisory Agent providing personalized assistance to members and clients of Desjardins. Promoting products and ensuring smooth banking transactions while addressing their needs.
Responsibilities
- Help give members and clients a better experience
- Ensure members feel welcome and address their needs
- Support and provide advice about banking transactions
- Promote Desjardins products and services
- Identify business opportunities and refer members to appropriate colleagues
- Advise on the use of technological tools and share advice on prevention and safety
- Ensure financial transactions go smoothly while addressing any issues
Requirements
- High school diploma in a related field
- Minimum of two years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan providing predictable, stable income in retirement
- Group insurance including telemedicine
- Reimbursement for health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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