Mental Health Specialist assessing and managing high-risk mental health cases for Dialogue. Conducting crisis interventions and collaborating with healthcare teams in a hybrid work setup.
Responsibilities
Conduct suicide risk and crisis assessments (including C-SSRS and other clinical tools)
Triage and manage high-risk and urgent mental health cases in a high-volume environment
Provide crisis intervention, safety planning and de-escalation support
Determine risk level and appropriate clinical pathway (internal or external escalation), coordination with emergency/community resources
Collaborate with medical, nursing, and primary care teams for continuity of care
Maintain clear, accurate, and clinically sound documentation
Support member navigation to appropriate services
Contribute to continuous improvement of crisis and triage protocols
Requirements
Bilingual in English and French, both written and spoken
Bachelor's degree in a mental health or human relations field
2+ years of intervention experience as a social worker (or similar role) with a population presenting with challenges related to mental health including being comfortable with psychosocial assessments
Available to work a minimum of 8 hours per week including weeknights and weekends
Very good knowledge of community and institutional resources
Desire to work in an environment that encourages autonomy, professionalism and versatility
Attracted by an innovative environment, as well as an ease with computer tools
Benefits
Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
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