Spécialiste en santé mentale gérant des situations de crise au sein de la plateforme Dialogue. Assurant l'évaluation clinique et la gestion des cas urgents pour les membres.
About the role
- Claims Technician at Desjardins processing life and health insurance claims and providing technical support for operational issues. Engaging in research, analysis, and training towards process improvement.
Responsibilities
- Provide technical support for projects and complex operational issues
- Carry out specialized technical studies, research and analysis.
- Serve as resource person for the submission of solutions and action plans (diagnosis, intervention plan, treatment plan, return-to-work plan, disability monitoring, etc.)
- Roll out and maintain software and manual and automated processes.
- Train users
- Prepare technical notes to enhance the skills and knowledge of users and their teams
- Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.
Requirements
- General college diploma in a related field
- A minimum of three years of relevant experience
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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