Claims advisor handling property and casualty insurance investigations, settlements, and negotiations for Desjardins. Serving members and clients across multiple Québec locations through full-time telework.
Responsibilities
Serve and maintain business relationships with members and clients for all claims
Handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims
Investigate and approve claims
Use analytical skills and discipline-specific knowledge to solve problems
Develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others
Assist members, clients and practitioners
Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
Settle claims in accordance with organizational standards, policies, quality commitments and contract terms
Meet deadlines to ensure client satisfaction and avoid penalties
Negotiate with all parties involved to ensure smooth claims processing
Requirements
College diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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