Product Data Analyst at Docebo transforming product data into insights for strategic decisions. Collaborating with cross-functional teams to enhance user experience based on data-driven metrics.
Responsibilities
Act as the primary owner for our product analytics stack—including Pendo, DocET, and BI dashboards—ensuring every tool is optimized to deliver a single, trusted view of our product health.
Design and maintain a sophisticated event taxonomy across all modules to track Activation, Adoption, and Growth, ensuring new features are perfectly instrumented before they ever hit the market.
Build and maintain high-impact, self-serve dashboards that translate complex data into clear, compelling narratives to influence executive-level prioritization and investment.
Embed yourself within Product "trios" (Product, Design, Engineering) to define success metrics for key initiatives and move the needle from ad-hoc reporting to repeatable, scalable KPIs.
Lead the charge on A/B testing and beta programs, coaching stakeholders on how to interpret data accurately and avoid analytical pitfalls to foster a truly data-driven culture.
Proactively monitor data quality and governance, identifying anomalies and collaborating with Engineering to ensure our data remains the gold standard for the organization.
Bridge the gap between behavioural data and customer feedback, partnering with Product Marketing to bring data-backed stories to life in our roadmaps and QBRs.
Requirements
3-5+ years of experience in B2B SaaS analytics, armed with expert-level SQL skills, data modeling prowess, and deep familiarity with tools like Pendo, Amplitude, or Mixpanel.
You are proficient in BI tools like Tableau or QuickSight, with a unique ability to turn dense data into intuitive dashboards that speak to both technical and non-technical audiences.
You look far beyond the dashboard to ask "why," possessing a deep understanding of roadmaps, North Star Metrics, and the delicate balance between discovery and delivery.
You are a master of turning numbers into narratives, comfortable challenging assumptions with evidence and facilitating high-stakes working sessions with leadership.
You excel at untangling legacy decisions and viewing the product lifecycle as a connected system, driven by a high-ownership mentality and a desire for continuous improvement.
You thrive in distributed environments, building trust across cross-functional teams and driving impact even when you don’t have direct authority.
Benefits
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
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