Revenue Operations Analyst II optimizing Affirm’s buy - now - pay - later revenue funnel. Designing lifecycle processes, routing logic, automations, and Salesforce tooling for scalable growth.
About the role
- Revenue enablement lead designing technical training and onboarding for Docebo’s Professional Services teams. Liaising across Product, Marketing, and Revenue Operations at an AI-powered learning platform.
Responsibilities
- Design and deliver comprehensive enablement programs for Professional Services
- Create onboarding for new hires and ongoing training for the Professional Services team
- Develop training on technical skills, product knowledge, and communication strategies
- Use backward planning to anticipate future enablement needs
- Prepare training ahead of product launches and process changes
- Drive initiatives to completion and prevent projects from stalling
- Serve as the primary liaison between Professional Services and Product, Marketing, and Revenue Operations
- Communicate business changes and Professional Services needs across departments
- Collaborate with subject matter experts to create structured training materials
- Keep internal documentation, forms, and processes current and accessible
- Lead training sessions and workshops
- Establish weekly communications with Professional Services leadership
- Provide project updates and discuss upcoming initiatives
- Maintain a project management dashboard for visibility and accountability
Requirements
- 3+ years in an enablement or learning and development role
- Preferably experience focused on technical or post-sales teams
- Ability to communicate complex topics clearly
- Ability to facilitate engaging training sessions
- Proactive, self-starting approach
- Strong organizational skills
- Methodical approach to project management and planning
- Passion for enabling others and collaborative spirit
- Demonstrated ability to complete projects
- Ability to thrive in a dynamic, fast-paced environment
- Ability to work from the local office three days per week (Tuesday–Thursday)
Benefits
- Employee Share Purchase Plan (ESPP) at a 15% discount
- Competitive compensation package
- Health benefits
- Paid vacation days
- Two company-wide Docebo Days
- Floating holidays for cultural celebrations
- Birthday off
- Family coverage providing time with children
- Employee Resource Groups, including PRIDE, DWA, BIDOC, and Green Ambassadors
- Company-wide events
- Hybrid work flexibility outside Tuesday–Thursday office days
- Programs supporting physical, mental, and financial well-being
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Revenue Operations Analyst II optimizing Affirm’s buy - now - pay - later revenue funnel. Designing lead lifecycle processes, routing logic, automation, and Salesforce tooling for scalable growth.
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