Technical Product Manager ensuring seamless integrations for Docebo's AI-powered learning platform. Focusing on managing enterprise ecosystem for client success through connector development.
Responsibilities
Architect the Roadmap: Strategically prioritize our native integration portfolio by balancing customer demand, ARR impact, and competitive benchmarks across the HRIS and CRM landscapes.
Deep-Dive Discovery: Lead technical reconnaissance by interrogating vendor APIs, testing authentication models, and inspecting payloads to ensure our PRDs are airtight before a single line of code is written.
Own the Lifecycle: Manage the full "cradle-to-grave" journey of every connector, including proactive versioning, deprecation strategies, and navigating upstream vendor changes.
Measure What Matters: Define and track the heartbeat of our portfolio through connector adoption rates, sync reliability, and SLOs that prove our impact to GTM leadership.
Eliminate Ambiguity: Write precision-engineered specifications—covering field mapping, conflict resolution, and error handling—so Engineering and QA can execute with total clarity.
Enable the Field: Partner with Technical Writers and Sales to create "field-ready" guides and represent Docebo as the technical authority in high-stakes enterprise deal cycles.
Evaluate the Build: Make the high-level call on whether to build, co-build, or partner for new categories, using a blend of technical depth and commercial savvy.
Requirements
Integration Specialist: You have a black belt in enterprise APIs (REST, OAuth, SCIM) and understand why webhook reliability varies and how data model gaps create sync chaos.
Hands-on Explorer: You don’t wait for a demo; you jump into Postman, call sandbox APIs, and prototype sync flows yourself to answer the tough questions.
Precision Architect: You thrive in the details, crafting requirements that leave zero room for interpretation and ensuring our connectors are as reliable as they are functional.
Metric-Minded Leader: You speak the language of SLOs and ARR, translating technical performance into commercial evidence that resonates with executive stakeholders.
SaaS Savant: With 4+ years in Technical PM or Integration Engineering, you’ve managed complex portfolios and know the HCM or LMS ecosystem inside and out.
Commercial Navigator: You know exactly which integrations protect revenue at renewal and which ones unlock new market segments, and you can explain the "why" to anyone.
Benefits
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
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