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Clinical Coordinator, Physician Health Program – 15 Month Contract
Posted 3 months ago
About the role
- Clinical Coordinator managing physician health program at Doctors of BC. Supporting physicians in overcoming health challenges through assessment, treatment plans, and community resource connections.
Responsibilities
- Reporting to the Manager, Clinical Services, the Clinical Coordinator, Physician Health Program joins a team of experienced health professionals providing services that support physicians and trainees in overcoming challenges that are affecting their health and well-being
- Assist clients who are faced with a range of issues including physical or mental illness, substance use, relationship difficulties, workplace stress or burnout, workplace relationships, regulatory complaints and more
- Responsible for receiving and screening incoming requests for service from physicians and physicians-in-training and deciding the level of intake assessment required to understand the client’s needs
- Co-create and implement follow-up treatment plans with staff physicians to assist clients in achieving their goals and connect clients to appropriate community resources
- Case manage numerous physician and physician-in-training clinical cases and ensure that up-to-date clinical notes and case summaries are maintained and consistent with PHP documentation standards
- Assist in managing relationships with external service providers and suggest improvements to service standards and participate in periodic reviews of the overall effectiveness of the Program
Requirements
- A graduate (Master’s level) university degree and/or a recognized professional designation in a specialized field (Social Work, Counselling Psychology, Vocational Rehabilitation)
- Up to six years of progressive experience, preferably in case management or disability management
- Registration as a nurse, psychiatric nurse, occupational therapist, social worker, psychologist, or clinical counsellor in BC is an asset
- Knowledge of mental health disorders and appropriate treatment, including counseling theoretical orientations
- Knowledge of mental health community resources, and provincial systems, regulations, and policies is an asset
- Advanced interpersonal communication skills, including excellent written and oral communication and rapport building skills with clients
- Ability to prioritize and balance multiple responsibilities in an environment that shifts between planned activities and responding to urgent client needs
- Ability to respond flexibility to evolving clinical cases that may shift rapidly from low to high risk scenarios
- Ability to problem solve quickly and calmly under fast-paced work environment
- Anticipates, identifies, and defines problems and seeks root causes to develop and implement practical and timely solutions
- Ability to promote and maintain effective and collaborative working relationships with team members, community partners, stakeholders, and others
- Ability to handle highly confidential information in a discreet and professional manner
- Demonstrated self-awareness in a team context
- High degree of attention to detail, particularly in data management and record keeping tasks
- Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook
- Ability to work flexible hours with a significant amount of remote work required.
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