Project Engineer coordinating activities within the Production Technical Department at a pharmaceutical company. Leading project design and supporting development and troubleshooting processes throughout project lifecycle.
About the role
- Site Reliability Engineer enhancing reliability strategies at Dropbox. Focusing on AI technologies and operational excellence for software delivery.
Responsibilities
- Define and evolve Dropbox’s company-wide technical reliability strategy to support the changing engineering environment created by AI-assisted and agentic software development.
- Set multi-year reliability goals, standards, and roadmaps across observability, debugging, incident management, service health, and operational readiness.
- Lead cross-team initiatives that reduce reliability risk as software delivery velocity, pull request volume, service complexity, and incident volume increase.
- Partner with engineering leaders and platform teams to improve monitoring, alerting, debugging, SLOs, SLAs, and incident response systems at company scale.
- Identify emerging reliability risks introduced by AI-enabled development workflows and design scalable systems, processes, and guardrails to mitigate them.
- Provide technical leadership and mentorship to engineers across teams, raising engineering quality, reliability judgment, and operational excellence.
- Drive clear communication and alignment with senior stakeholders on reliability priorities, tradeoffs, risks, and execution progress.
Requirements
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
- 12+ years of experience in software engineering, site reliability engineering, infrastructure engineering, or related technical roles.
- Proven ability to define and deliver multi-year, multi-team reliability, infrastructure, or platform strategies with measurable business and customer impact.
- Deep experience with distributed systems, production operations, observability, incident response, SLOs/SLAs, debugging, and reliability risk management.
- Demonstrated ability to diagnose complex technical problems, debug production systems, automate operational workflows, and design resilient software components.
- Experience influencing engineering roadmaps across multiple teams and making technical decisions that optimize for the broader engineering organization.
- Strong communication and collaboration skills, with the ability to align cross-functional stakeholders through ambiguity and drive execution across teams.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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