DuBois has been serving customers since 1920.
Our value added specialty cleaning and process solutions are designed to meet the needs and exceed the expectations of our customers around the world.
Here are a few examples of the various markets we serve:
General manufacturing
Pulp and paper making
Transportation cleaning
Water treatment
DuBois is an industry leader in using innovative and sustainable solutions for our customers.
We strive to be the best in listening to and serving our customers.
DuBois has over 400 sales and technical representatives across North America.
Our Cincinnati, Ohio office, laboratory and production facility occupies 105,000 square feet and has over 150 employees including scientists, customer service representatives, and production associates.

DuBois Chemicals, Inc.

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representative

DuBois Chemicals, Inc. is a leading specialty chemical supplier offering a comprehensive range of products and services for various industries. The company provides custom solutions in manufacturing, food and beverage processing, paper and pulp, water treatment, auto care, and fleet washing. With over 100 years of experience, DuBois combines advanced chemistry, equipment solutions, and technical services to enhance product quality and reduce costs for its clients. Their industry-focused solutions include metalworking fluids, industrial cleaners, lubricants, and rust preventives, among many others. DuBois is committed to safety, innovation, and sustainability, offering products and services designed to optimize performance and efficiency for businesses worldwide.

DuBois has been serving customers since 1920. Our value added specialty cleaning and process solutions are designed to meet the needs and exceed the expectations of our customers around the world.Here are a few examples of the various markets we serve:General manufacturingPulp and paper makingTransportation cleaningWater treatmentDuBois is an industry leader in using innovative and sustainable solutions for our customers. We strive to be the best in listening to and serving our customers.DuBois has over 400 sales and technical representatives across North America. Our Cincinnati, Ohio office, laboratory and production facility occupies 105,000 square feet and has over 150 employees including scientists, customer service representatives, and production associates.

• Provide technical service supporting product application at customer sites and create account satisfaction and retention
• Manage multiple customers across the assigned geography using various product lines
• Provide customer assistance, information, and support; handle inquiries and ensure satisfaction
• Service DuBois equipment, including repairs, replacements, and installations
• Conduct chemical testing and manage inventory
• Provide value-added personal service to customers
• Report and document findings and abnormal conditions, communicate results, and offer recommendations
• Resolve customers’ technical challenges and assist with process improvement
• Communicate and collaborate with team members and cross-functional support employees
• Learn and assist with DuBois eTools, System Surveys, and Cost Calculators
• Enter chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and service time into an Analytics platform or equivalent system
• Travel to assigned customers to conduct service audits
• Work with sales leaders to drive growth among existing customers and prospective accounts

Technical Representative

Technical Representative delivering specialty chemical solutions to Alberta fleet wash, surface treatment, water treatment, and industrial customers.
Servicing equipment, conducting testing, managing accounts, and supporting customer growth.

general

• Maintaining target chemical levels for established treatment programs at DuBois customer sites.
• Developing and adhering to an efficient service schedule to match customer service profile.
• Completing the entire service schedule each month.
• Regularly scheduled audit includes testing water or fluid samples using a portable lab and analyzing results at client sites, recording inventory and initiating reorders where necessary either directly or through customers’ order process.
• Daily data entry in an analytics platform and the ability to communicate anomalies clearly throughout the organization.
• On-site troubleshooting resulting from non-conformances in water sample results and ability to repair/replace any defective equipment.
• Identifying and implementing solutions to help our clients’ water or chemical system operate at the lowest possible life cycle cost and proactively maintain them there.
• Design, install, maintain and repair dosing equipment, controls and water conditioning systems to ensure DuBois programs operate properly.
• Manage urgent and non-urgent customer requests for support relating to the operation of DuBois programs at their facilities.
• Identify and quantify water and energy program savings.
• Opportunity to design new water or process chemical treatment programs.
• Maintain a customer service attitude to achieve an exceptional level of customer satisfaction.
• Responsible for preparing and presenting annual business reviews to customers that entail both technical and financial elements (where required).

Technical Representative in DuBois Technical Service Group maintaining and improving chemical treatment programs for clients. Building customer relationships and managing service delivery at client facilities.

bilingual

• Developing long-term relationships with a portfolio of customers in our Industrial Water Treatment Business unit
• Create new business growth through generating leads, building relationships and prospecting in a large market with market share upside.
• Manage key accounts of mid-sized and large accounts with an opportunity for increased wallet share with existing customers.
• Remain informed about market trends, competitor offerings and industry developments.
• Thoroughly understand the products or services being sold to effectively answer customer questions and demonstrate value.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Problem-solving, value-added selling process with focus on winning and retaining customers and repeat consumable business.
• Track all sales activities, generating reports and analyzing sales data.
• Negotiate and closes sales contracts and agreements to achieve sales targets.
• Strong customer emphasis on reducing total costs, improving production quality, and achieving Health, Safety and Environmental goals and objectives.
• Effectively communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid organic sales growth.
• Effectively achieve individual and teams’ sales goals.
• Collaborate with the Research & Development (R&D) technical team to develop selling opportunities and account management.
• Travel to current and prospective customers to develop relationships and grow sales.

Water Treatment Specialist – Bilingual French, English

Sales professional at DuBois Chemicals developing and maintaining the Industrial Water Treatment business in Montreal area. Focused on building customer relationships and generating leads.

• Provide efficient technical service to support product application at customer sites and drive high account satisfaction and retention.
• Manage multiple customers within an assigned geographic territory using a variety of product lines.
• Provide assistance, information, and support to customers, handle requests, and ensure customer satisfaction.
• Deliver consistent service including repair of DuBois equipment, replacements, installations, chemical testing, inventory management, and provide personalized, value-added service to customers.
• Ability to report, document, and communicate findings, abnormal conditions and provide recommendations.
• Demonstrate strong technical aptitude by resolving customers’ technical challenges and helping to improve processes.
• Effectively communicate and collaborate with team members and other cross-functional support staff.
• Learn and assist with DuBois eTools, System Surveys, and Cost Calculators.
• Accurately enter all relevant information into Analytics or an equivalent data collection system, including chemical test results, meter readings/set points, inventory level/dosing rate data, GPS position and service time.
• Travel to assigned customer sites to perform service audits.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Bilingual Service Representative

Service Representative supporting Maritime Provinces customers with fleet wash, surface treatment, and industrial needs. Focusing on cost reduction and exceeding customer expectations.

DuBois has been serving customers since 1920. Our value added specialty cleaning and process solutions are designed to meet the needs and exceed the expectations of our customers around the world. Here are a few examples of the various markets we serve: General manufacturing Pulp and paper making Transportation cleaning Water treatment DuBois is an industry leader in using innovative and sustainable solutions for our customers. We strive to be the best in listening to and serving our customers. DuBois has over 400 sales and technical representatives across North America. Our Cincinnati, Ohio office, laboratory and production facility occupies 105,000 square feet and has over 150 employees including scientists, customer service representatives, and production associates.

DuBois Chemicals, Inc.

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Technical Representative

DuBois Chemicals, Inc.

Technical Representative

DuBois Chemicals, Inc.

Water Treatment Specialist – Bilingual French, English

DuBois Chemicals, Inc.

Bilingual Service Representative

DuBois Chemicals, Inc.