Représentant des services financiers travaillant virtuellement avec des clients au Canada. Offrant des conseils spécialisés sur les solutions d’assurance et de fonds distincts.
About the role
- Virtual Branch Specialist at East Coast Credit Union, delivering advice and solutions via virtual channels. Fostering member satisfaction by providing financial products and support in a community-focused setting.
Responsibilities
- Responding to inquiries and delivering advice and solutions to existing and potential members via all virtual channels
- Managing digital and online inquiries; performing outbound calls and supporting sales and service initiatives as per established goals
- Recommending and processing product and service solutions within specified guidelines
- Identifying trends in service recovery incidents and recommending solutions
- Assisting the branch network in booking in-person and telephone appointments
- Championing understanding and providing support to members using all virtual and self-serve channels
- Capturing member feedback on virtual and digital services and providing recommendations on enhancements
Requirements
- Completed a certificate or diploma in Business (or other relevant academic experience)
- A minimum of 1-year sales and service experience, preferably in the financial industry and/or contact centre environment
- Superior customer service and business development skills
- French language proficiency (considered an asset)
Benefits
- Tuition reimbursement, training and personal development
- Competitive compensation and benefits with performance-based increases
- Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer)
- Up to 9% contribution with employer match in the Defined Contribution Pension Plan
- Employee perks include wellness credit; reduced rates on employee loans/mortgages; paid volunteer time
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Therapeutic Specialist in Vision Care at AbbVie managing key customer accounts in glaucoma and dry eye disease. Focusing on business development and cultivating customer relationships.
Production Worker responsible for safe and efficient operations of production machinery in Tenaris. Join a diverse team working toward advanced tubular products and services.
Part - Time Landfill Attendant assisting customers and maintaining landfill cleanliness at GFL Environmental in Yellowhead County, AB. Providing excellent service and managing waste disposal tasks.
Project Archaeologist responsible for managing archaeological projects across Ontario for diverse clients. Collaborating with Indigenous communities and regulating authorities while ensuring quality project execution.
Mechanical & Cooling Commissioning Lead responsible for commissioning data centre systems. Leading tests and validations for mechanical and cooling systems in high density AI deployments.
Specialist, Corporate Excellence Intern supporting quality and compliance initiatives at McKesson. Gaining hands - on experience in quality systems, audits, and data analysis in a regulated environment.
Microsoft Dynamics 365 Technology & Solution Delivery Lead managing D365 transformations across global business operations. Collaborating with tech teams and implementation partners to ensure scalable solutions.
Software Calibration Specialist for GM's Electrification Thermal Calibration Team. Responsible for calibration data development and collaborative project execution in automotive diagnostics and controls.
Part - Time Shift Leader overseeing retail operations at Canna Cabana in Saskatoon. Greet customers, manage staff, and ensure compliance with safety regulations while achieving sales goals.