Advisor onboarding associate coordinating advisor transitions, documentation, and system setup at Manulife, an international financial services provider. Supporting compliance, operations, and advisor experience improvements.
About the role
- IT Middleware Advisor at Enbridge ensuring secure, highly available, and reliable integrations across enterprise applications. Lead design and implementations of Oracle Fusion Middleware platforms and provide technical leadership.
Responsibilities
- Lead the design, implementation, administration, and continuous improvement of Oracle Fusion Middleware solutions, with a focus on Oracle WebLogic Server 12c/14c, Oracle SOA Suite, and Oracle Service Bus (OSB), to support enterprise application integrations and critical business services.
- Provide technical leadership and architectural recommendations for middleware platforms, ensuring solutions are secure, scalable, resilient, supportable, and aligned with enterprise standards.
- Support production middleware environments, including incident resolution, root cause analysis, problem management, operational improvements, and coordination of planned changes.
- Plan and execute middleware lifecycle activities, including upgrades, patching, certificate renewals, configuration changes, capacity planning, and performance tuning.
- Configure and maintain high availability, clustering, disaster recovery, monitoring, logging, and security controls across middleware environments.
- Troubleshoot and resolve complex issues related to middleware infrastructure, application deployments, integrations, JVM performance, connectivity, SSL/TLS, and platform stability.
- Automate routine administration, configuration, deployment, and monitoring activities using tools and scripting such as Ansible, WLST, Shell, Python, or other approved automation methods.
- Collaborate with developers, system administrators, database administrators, security teams, vendors, and business stakeholders to define requirements, resolve integration challenges, and deliver reliable solutions.
- Act as a technical mentor and advisor to team members, promoting knowledge sharing, operational discipline, and middleware best practices.
- Develop and maintain comprehensive technical documentation, including architecture diagrams, installation guides, configuration standards, runbooks, and operational procedures.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, with 4+ years of directly related experience designing, implementing, administering, and supporting Oracle Fusion Middleware platforms.
- Hands-on experience administering Oracle WebLogic Server, Oracle SOA Suite, and Oracle Service Bus in enterprise production environments.
- Strong knowledge of Oracle WebLogic administration, configuration, deployment, clustering, high availability, patching, and performance tuning.
- Experience with Linux/Unix operating systems, middleware log analysis, JVM tuning, SSL/TLS certificates, keystores, connectivity troubleshooting, and deployment issue resolution.
- Proficiency with scripting and automation tools such as Ansible, WLST, Shell, Python, or similar technologies for administration, configuration, and deployment activities.
- Understanding of ITIL practices, including incident, problem, change, release, and configuration management.
- Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues and drive them to resolution in a production environment.
- Strong communication and collaboration skills, with the ability to work effectively across application, infrastructure, security, database, vendor, and business teams.
- Preferred: Experience with automated deployments, monitoring, observability, and alerting tools.
- Experience with Oracle HTTP Server, load balancing technologies, Oracle Enterprise Manager, or related middleware monitoring and administration tools.
- Experience with cloud platforms, middleware modernization, or DevOps practices.
- Relevant Oracle certifications, such as Oracle Certified Professional (OCP), Oracle Certified Expert (OCE), or certifications related to WebLogic, SOA Suite, or cloud technologies, would be an asset.
Benefits
- A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
- A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
- Valuable retirement savings plans, including a savings plan with company stock as an investment option.
- Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
- An Employee and Family Assistance Program.
- A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
- Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.
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