Heavy Equipment Technician specializing in mobile cranes with Liebherr - Canada Ltd. Responsible for safe and efficient repair, maintenance, and customer support for heavy equipment.
About the role
- Field Service Engineer providing technical service for Eppendorf in Montreal and Halifax. Responsible for customer support, inventory management, and cross-selling opportunities.
Responsibilities
- Responsible for delivering high-quality technical service within the designated territory and covering additional territories as required
- Perform service on instruments and equipment efficiently and effectively
- Demonstrate excellent proactive planning skills prior to service calls as well as strong follow-up
- Maintain a high level of technical knowledge related to the described service activities
- Act as a trusted advisor to Eppendorf customers by understanding their challenges and recommending solutions that provide a positive customer experience and meet their needs
- Contribute to generating cross-sell opportunities by passing leads to colleagues responsible for product sales to help grow equipment sales
- Responsible for managing spare parts inventory
- Document and properly manage all work activities.
Requirements
- College diploma (DEC) or equivalent from a two-year program at a college or technical school, or equivalent military training (an asset)
- Minimum of 2 years of relevant experience and/or training; a combination of education and experience may be considered
- Bilingual (verbal and written) in English and French preferred
- Valid driver's license required and a clean driving record
- Ability to travel by commercial air required.
Benefits
- Attractive bonus and commission plan
- Company vehicle for business and personal use, with fuel card and liability insurance.
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