Field Service Technician joining Nielsen's team to install measurement equipment in households. Establishing relationships with families and ensuring equipment functionality through local travel.
Responsibilities
Establish and maintain long term relationships with assigned Nielsen Families/Households
Install Nielsen measurement equipment in newly assigned Nielsen Families/Households
Travel Locally for up to 50% of the time
Driving for up to 8 hours per day
Standing for up to 6 hours per day
Kneeling for up to 2 hours per day
Ability to climb stairs, walk half of a mile, and work in all seasons and inclement weather
Requirements
Must be able to read and write in English
Ability to bend and lift television sets
Technical skills including experience with consumer electronics, software systems, and networking knowledge
Superior customer service skills
Organizational and time management skills
Identify problems and troubleshoot data/equipment
Minimum High School Diploma/GED OR 2+ years equivalent work experience
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