Field Service Technician responsible for mechanical and electrical aspects of surface mining equipment. Engage in troubleshooting, repairs, and safety compliance adhering to industry standards.
About the role
- Field Service Technician joining Nielsen's team to install measurement equipment in households. Establishing relationships with families and ensuring equipment functionality through local travel.
Responsibilities
- Establish and maintain long term relationships with assigned Nielsen Families/Households
- Install Nielsen measurement equipment in newly assigned Nielsen Families/Households
- Travel Locally for up to 50% of the time
- Driving for up to 8 hours per day
- Standing for up to 6 hours per day
- Kneeling for up to 2 hours per day
- Ability to climb stairs, walk half of a mile, and work in all seasons and inclement weather
Requirements
- Must be able to read and write in English
- Ability to bend and lift television sets
- Technical skills including experience with consumer electronics, software systems, and networking knowledge
- Superior customer service skills
- Organizational and time management skills
- Identify problems and troubleshoot data/equipment
- Minimum High School Diploma/GED OR 2+ years equivalent work experience
- Must have a valid Driver’s License
Benefits
- Comprehensive health and wellness plans
- 401(k) with a Nielsen company match
- Generous paid time off
- Company-provided vehicle
- Discretionary incentive/bonus eligibility
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Experience level
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