Entry - level ZEISS Field Service Technician installing, calibrating, troubleshooting, and repairing CMM and metrology equipment. Supporting Canadian customers and senior technicians from a remote Toronto - area position.
About the role
- Field Service Technician deploying, commissioning, and maintaining H2O Innovation’s mobile water treatment systems. Supporting clients, pilots, and assets across North America through field service and troubleshooting.
Responsibilities
- Service, maintain, and operate pre-engineered, containerized Flexbox water treatment systems for emergency or temporary scenarios
- Participate in planning, coordinating, and executing deployment of the Flexbox mobile fleet and water treatment pilots across North America
- Coordinate with Automation, Commissioning, and Service teams
- Troubleshoot onsite issues remotely and in the field
- Work flexible hours, including possible nights and weekends
- Escalate technical and commercial problems
- Verify spare-part usage and track inventory
- Gather user feedback to improve asset design and streamline operations
- Maintain accurate asset issue logs and deployment documentation
- Interact with vendors and third parties to support assets and pilots
- Review client checklists for completeness and accuracy
- Visit sites for commissioning, startup, tuning, and training, including follow-up visits
- Validate that deployed assets are correctly installed, configured, and maintained by clients
- Advocate for asset quality and maintenance
- Identify bottlenecks and inefficiencies and propose deployment/design improvements
- Participate in FAT tests, wet tests, and asset maintenance at H2O Innovation facilities
Requirements
- Relevant technical site experience, including testing and operations experience, construction, and commissioning
- Good IT and analytical skills
- Mechanically inclined, with ability to disassemble and reassemble piping, valves, equipment, etc.
- Valid driver's license
- Must be available to travel unrestricted in both USA and Canada; 50% of the work requires traveling
- Excellent troubleshooting and problem-solving skills
- Basic understanding of water treatment processes, equipment, and technologies
- Ability to interpret engineering drawings, schematics, and P&IDs
- Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work
- Excellent interpersonal, leadership and managerial skills
- Autonomous, resourceful and meticulous
- Excellent customer service skills
- Knowledge of various PLC programming software
- Experience with and knowledge of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. is an asset
Benefits
- Profit sharing bonus program
- Extensive training for the position
- Group Insurance plan including dental, vision & telemedicine
- 401K plan with employer's contribution
- Three (3) weeks of paid vacation per year
- Twelve (12) paid wellness days per year
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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