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About the role
- Director leading first-line risk and compliance for EQ Bank’s B2B payments, BIN sponsorship, and fintech partnerships. Building governance, controls, and teams for safe Canadian banking innovation.
Responsibilities
- Act as the designated first-line risk owner for all B2B Payments activities.
- Lead risk assessments, control testing, RCSA, NIRA, and risk governance forums across Payments.
- Establish and maintain a comprehensive Payments risk governance framework, including risk appetite, tolerances, and escalation protocols.
- Provide executive-level risk reporting and insights to senior leadership and Board committees.
- Oversee controls for third-party, credit and financial, operational, regulatory and compliance, legal and reputational risks.
- Partner with Product and implementation teams on new initiative risk assessment and approval processes.
- Provide risk oversight of program managers, processors, fintechs, and third-party agents.
- Enable new payments products and partnership models within a compliant framework.
- Own exit strategies and lead partner exits, incident management, root-cause analysis, and remediation.
- Interface with Internal Audit, second-line Risk and Compliance, regulators, and payment networks.
- Build and lead a high-performing first-line Payments Risk team and strengthen risk capabilities.
Requirements
- 12+ years of experience in risk management, compliance, or payments, preferably within payments, banking, or fintech
- Deep expertise in payments ecosystems, including BIN sponsorship, prepaid/credit programs, and PaaS models
- Strong understanding of the Canadian regulatory environment, including RPAA, FINTRAC/AML, FCAC, and OFSI
- Knowledge of Visa and Mastercard network rules
- Experience with third-party risk and fintech partnership models
- Proven experience managing TPRM, credit/financial risk, operational risk, reputational risk, and compliance risk
- Experience leading audit/regulatory engagements and remediation programs
- Strong commercial acumen to balance risk and growth objectives
- Bachelor degree in Business Administration, Finance, or related field
- Masters degree preferred
- Awareness of trends in payments and financial services, especially digital banking and fintech
- Strong analytical, critical thinking, problem-solving, attention to detail, and time management skills
- Ability to identify and mitigate complex operational and partner risks using data-driven and advanced analytical approaches
- Ability to work independently and make decisions in a fast-paced environment
- Excellent communication and interpersonal skills
- Experience, confidence, and maturity managing internal and external stakeholders
- Proficient in MS Office, including Excel, Access, and PowerPoint
- Successful completion of a criminal background check and credit check
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
- Barrier-free recruitment process and work environment
- Accommodations at any stage of the recruitment process
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