Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
EB
Residential Mortgage Underwriter, Specialized Credit – Bilingual
Posted last week
About the role
- Residential Mortgage Underwriter managing mortgage applications and commitments for Equitable Bank. Ensuring compliance while delivering top-notch service in a dynamic banking environment.
Responsibilities
- Assessing all new mortgage applications
- Issuing mortgage commitments
- Collecting required documentation
- Taking the file to the solicitor instruction stage in a timely and prudent manner
- Ensuring efficiency while using sound lending judgment
- Following up with brokers daily on issued mortgage commitments
- Reviewing documentation for accuracy and legitimacy with an emphasis on AML and ATF requirements
- Striving for compliance with the Company’s and the mortgage default insurers’ established policies and procedures
- Assisting the team with reporting, file management, and data integrity
- Managing deal flow to meet prescribed deadlines and SLAs
- Providing high levels of internal and external customer service
- Developing strong broker relationships
Requirements
- 2+ years’ mortgage experience in the prime and/or alternative mortgage market
- Sound thinker with the ability to multi-task
- Excellent attention to detail
- Sound knowledge of AML & ATF practices
- Established and meticulous organizational skills
- Excellent time management, analytical and problem-solving skills
- Ability to make decisions under pressure
- Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
- Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
- Displays pride in providing superb customer service
- Proficiency in MS Office (mainly MS Word and Excel)
- Completion of a post-secondary degree preferably in a financial field
- Knowledge of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation is required
- Bilingual in English and French.
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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