Coordinator, Effectiveness and Learning Systems

Posted 1 hour ago

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About the role

  • Administrative Coordinator supporting operational processes, webinars and events for Canada’s municipal sustainability fund. Developing dashboards and coordinating Capacity Development administration.

Responsibilities

  • Support continuous improvement of operational processes and the development and delivery of presentations, training materials and documents
  • Coordinate the activities and onboarding of Capacity Development administrative assistants
  • Lead weekly and ad hoc meetings, provide guidance, coordinate workloads and maintain task tracking tools
  • Lead the GMF Webinar Series, including meeting coordination, tracking tools, onboarding, webinar production support and continuous improvement
  • Collect, analyze and report on internal information and operational data
  • Develop and maintain dashboards, reports and analytical tools for operations and performance monitoring
  • Provide administrative support for contracts, procurement, invoices, expense claims, travel requests, translations and document production
  • Coordinate logistics for meetings, events, volunteers, venues and accommodations
  • Manage shared Capacity Development inboxes and respond to internal and external inquiries
  • Participate in cross-team or cross-departmental efforts as needed
  • Conduct work aligned with FCM’s core competencies and business values

Requirements

  • University degree in administration, project management, information management or a related discipline, or equivalent combination of education, training and experience
  • Minimum of 3-years of experience providing administrative support in a fast-paced work environment
  • Knowledge of business support processes, tools and administrative management practices and procedures
  • Very strong organizational and interpersonal skills
  • Demonstrated ability to handle multiple tasks and priorities in a fast-paced environment with tight deadlines
  • Strong attention to detail and accuracy
  • Ability to communicate in written and verbal format in both official languages (English and French) is considered a strong asset
  • Excellent verbal and written communication skills, including experience in delivering group presentations and facilitating discussions (online and in person)
  • Excellent customer service skills and attention to detail
  • Strong research, analytical and project coordination skills
  • Strong priority management and organization skills
  • Strong sense of initiative with the ability to work independently and as part of team
  • Advanced proficiency with Microsoft Teams, Word, Excel and PowerPoint
  • Ability to quickly learn and apply new technologies
  • Experience using Power BI or other data visualization tools to develop reports and dashboards is considered an asset
  • Ability to think creatively, analyze, innovate and solve problems
  • Capacity to work in a changing environment and willingness to take on new or evolving responsibilities
  • Required to live within 80kms of downtown Ottawa, unless otherwise specified
  • Must be authorized to work in Canada

Benefits

  • Flexible work arrangements that support productivity and collaboration
  • Summer schedule (July 1 to Labour Day): 7-hour workdays
  • Fridays off, aligned with team and operational needs
  • Ongoing commitment to employee development
  • Comprehensive range of employee benefits and services designed to support employee wellbeing and development
  • Occasional travel opportunities across Canada
  • Modern office space in Ottawa’s ByWard Market and downtown core

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$58,495 - CA$65,224 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridOttawaCanada

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