Accounts Receivable Clerk supporting billing, collections, reconciliations, and reporting for Multiview’s financial software clients across North America.
About the role
- Accounts receivable collections analyst managing customer portfolios for Euna Solutions' public-sector financial software. Resolving invoice disputes, supporting month-end reporting, and driving timely collections.
Responsibilities
- Manage collections for a defined portfolio of customer accounts and monitor outstanding receivables
- Identify and escalate delinquent accounts according to internal policy
- Collaborate with billing, Customer Success, and renewals teams to resolve invoice disputes
- Maintain accurate collection notes and generate timely reports
- Support month-end accounts receivable analytics and reporting
- Maintain and update customer portals
- Assist with completion of customer forms
- Contribute to accounts receivable and collections process improvement initiatives
- Report to the Assistant Controller and work cross-functionally with Finance, Sales, Customer Success, and Product
Requirements
- Diploma or degree in Finance, Accounting, or Business Administration, or equivalent experience
- 2+ years of relevant accounting or collections experience
- Proficiency with accounting systems and software, with ability to self-learn new tools independently
- Comfort working in a multi-currency, multi-entity environment
- Intermediate Excel skills
- Strong proficiency in Microsoft Office
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities independently
- Experience with NetSuite is nice to have
- Experience with Salesforce is nice to have
- Familiarity with customer portal management or billing workflows is nice to have
Benefits
- Hybrid work arrangement
- Eunafier Days: two extra days per year attached to long weekends
- Philanthropy Time: up to eight paid hours per year for community causes
- Professional development budget, mentorship, and growth opportunities
- Community engagement through time, donations, and shared expertise
- Accessible interview process and accommodations upon request
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