Senior Scrum Master guiding distributed software teams for an event technology and production company. Facilitating Agile delivery, dependencies, risks, and client collaboration.
EC
Scrum Master, Level 17
Posted yesterday
About the role
- Scrum Master enabling agile delivery and operations for EDC’s enterprise data platforms. Facilitating teams, roadmaps, risks, stakeholders, and continuous improvement.
Responsibilities
- Lead Scrum ceremonies and facilitate planning, prioritization, and execution activities
- Support annual OKRs and quarterly delivery plans aligned with business priorities and team commitments
- Manage dependencies, remove impediments, facilitate problem-solving, collaboration, and conflict resolution
- Maintain delivery plans and roadmaps and monitor progress against milestones
- Coordinate cross-team activities and provide status reporting
- Prepare and coordinate data and analytics reports
- Support intake, triage, prioritization, and coordination of data incidents, ServiceNow requests, business intakes, vulnerability management, and operational issues
- Assist with change management activities, including impact assessment, readiness, communication, and coordination
- Identify, track, and manage risks, issues, dependencies, and constraints
- Facilitate resolution through collaboration, escalation, and mitigation planning
- Build relationships with business, technology, vendor, and executive stakeholders
- Manage expectations and ensure visibility into delivery progress, risks, decisions, and priorities
- Promote continuous improvement in team effectiveness, delivery practices, and operational processes
- Review operations and implement innovation processes
- Foster collaboration, transparency, and knowledge sharing across teams
- Clarify team objectives and interdependencies and empower teams to own delivery outcomes
- Coach team members and help teams adopt delivery and operational best practices
Requirements
- Undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration
- Minimum 5 years’ experience as a Scrum Master or Agile Project Manager
- Minimum 2 years of experience supporting project delivery and operational activities in a technology environment
- Intermediate knowledge of the software development lifecycle (SDLC), Agile principles, DevOps, and Scrum and Kanban Frameworks
- Basic understanding of cloud-based data platforms and how data solutions are delivered and operated
- Scrum Master and/or PM certification (e.g. PMP, PMI-ACP, CSM, DASSM) considered an asset
- Knowledge of AzureDevOps and Planview applications considered an asset
- Project management, technical business analysis or business systems analysis experience considered an asset
- Working knowledge of ITIL practices and ServiceNow (ITSM) considered an asset
- Reporting analytics experience with PowerBI, MS Fabric, Azure Databricks, Purview, Azure Cloud Engineering and Profisee considered an asset
- Bilingual in English and French considered an asset
- Able to work legally in Canada at the time of application; Canadian Citizens or Permanent Residents preferred
- Must meet requisite government security screening requirements
Benefits
- Performance-based incentive
- Competitive compensation and benefits package
- Work-life balance
- Hybrid work options
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No-meeting Fridays
- Continuous learning opportunities
- Training programs and workshops
- Language training
- Inclusive workplace and employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
- Relocation assistance for eligible candidates
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