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About the role

  • Senior Agile Coach transforming CINC’s community-management software delivery from stage-gated releases to continuous flow. Coaching teams with Lean, DevOps, DORA metrics, and value-stream management.

Responsibilities

  • Transform CINC's release and delivery process from stage-gated to continuous flow using Lean, DevOps, and flow principles
  • Coach engineering and product teams and partner with leaders on trunk-based development, small-batch flow, test automation, and continuous delivery
  • Execute and sustain operational systems for flow of value, including visual management, delivery cadence, and product/platform initiative alignment
  • Measure delivery performance using DORA and flow metrics, including deployment frequency, lead time, change failure rate, mean time to recovery, WIP, and flow efficiency
  • Facilitate release planning and readiness reviews at product-line and team levels
  • Partner with Platform and DevEx teams to adopt automated quality and compliance signals
  • Identify bottlenecks and recommend improvements through data, experimentation, and structured decision-making
  • Surface demand, capacity, and dependency signals to Product and Engineering leaders
  • Facilitate retrospectives, postmortems, and system-level reflection
  • Maintain visibility of work in progress, risks, and dependencies using VSM tooling and dashboards
  • Coach teams in conflict resolution and constructive debate
  • Apply governance models and delivery practices aligned with speed and safety goals

Requirements

  • 6+ years in software delivery or engineering leadership roles, including 3+ years coaching and supporting delivery transformation across organizations of 50 or more people
  • Demonstrated experience contributing to release process improvements toward continuous delivery in complex, multi-team software environments
  • Strong technical understanding of CI/CD pipelines, trunk-based development, automation, and DevOps principles
  • Solid familiarity with Lean flow concepts, constraints theory, systems thinking, and agile frameworks (Scrum, Kanban, SAFe)
  • Experience using and interpreting delivery data (DORA, flow metrics, SLOs) to drive improvement and alignment
  • Comfort working across diverse technologies, from monoliths to microservices
  • Strong facilitation and diplomatic, assertive collaboration across conflicting priorities
  • Skill in using data and structured reasoning to resolve disputes and make progress without authority
  • Experience balancing speed, safety, and quality through continuous learning loops
  • Excellent communication skills to influence senior leaders and inspire technical teams
  • Skilled coaching adaptable to each team’s maturity
  • SQL Server or other enterprise database systems experience is advantageous
  • RTE certification is a plus, such as SAFe RTE
  • Background with cloud-native and service-oriented architectures is a plus

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

CloudMicroservicesSQL

Location requirements

RemoteWorldwide

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