Senior Agile Coach transforming CINC’s community-management software delivery from stage-gated releases to continuous flow. Coaching teams with Lean, DevOps, DORA metrics, and value-stream management.
Responsibilities
Transform CINC's release and delivery process from stage-gated to continuous flow using Lean, DevOps, and flow principles
Coach engineering and product teams and partner with leaders on trunk-based development, small-batch flow, test automation, and continuous delivery
Execute and sustain operational systems for flow of value, including visual management, delivery cadence, and product/platform initiative alignment
Measure delivery performance using DORA and flow metrics, including deployment frequency, lead time, change failure rate, mean time to recovery, WIP, and flow efficiency
Facilitate release planning and readiness reviews at product-line and team levels
Partner with Platform and DevEx teams to adopt automated quality and compliance signals
Identify bottlenecks and recommend improvements through data, experimentation, and structured decision-making
Surface demand, capacity, and dependency signals to Product and Engineering leaders
Facilitate retrospectives, postmortems, and system-level reflection
Maintain visibility of work in progress, risks, and dependencies using VSM tooling and dashboards
Coach teams in conflict resolution and constructive debate
Apply governance models and delivery practices aligned with speed and safety goals
Requirements
6+ years in software delivery or engineering leadership roles, including 3+ years coaching and supporting delivery transformation across organizations of 50 or more people
Demonstrated experience contributing to release process improvements toward continuous delivery in complex, multi-team software environments
Strong technical understanding of CI/CD pipelines, trunk-based development, automation, and DevOps principles
Solid familiarity with Lean flow concepts, constraints theory, systems thinking, and agile frameworks (Scrum, Kanban, SAFe)
Experience using and interpreting delivery data (DORA, flow metrics, SLOs) to drive improvement and alignment
Comfort working across diverse technologies, from monoliths to microservices
Strong facilitation and diplomatic, assertive collaboration across conflicting priorities
Skill in using data and structured reasoning to resolve disputes and make progress without authority
Experience balancing speed, safety, and quality through continuous learning loops
Excellent communication skills to influence senior leaders and inspire technical teams
Skilled coaching adaptable to each team’s maturity
SQL Server or other enterprise database systems experience is advantageous
RTE certification is a plus, such as SAFe RTE
Background with cloud-native and service-oriented architectures is a plus
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