Delivery Lead coordinating digital product delivery across pricing, lending, analytics, and e-commerce for EZCORP, a pawn-loan provider. Managing dependencies, releases, vendors, governance, and executive reporting.
Responsibilities
Serve as the EPMO delivery partner for digital product teams, managing cross-team dependencies, release coordination, and stakeholder alignment
Coordinate delivery across pricing and lending, data analytics, digital, and e-commerce workstreams
Direct full-cycle digital product delivery from initiation through post-launch
Participate in sprint reviews, backlog refinement, and planning sessions; identify integration risks, data dependencies, and downstream impacts
Manage release coordination between product-team delivery cadence and business launch timelines
Proactively manage scope changes, risks, and contingency plans
Partner with business, product, and development leads on technical decisions, dependencies, data reliability, and platform scalability
Coordinate data and analytics delivery from ingestion and pipeline development through model building, validation, and production deployment
Manage technical vendor and partner relationships for APIs, third-party platforms, SaaS tools, and data providers
Facilitate technical trade-off discussions across systems, teams, and data domains
Create and lead cross-functional project teams
Translate product and development terminology into business stakeholder language
Coach, mentor, and motivate project team members and contractors
Influence and align teams without direct authority across product, development, marketing, operations, and business stakeholders
Build and maintain business and vendor relationships
Provide executive-quality reporting on initiative status, risk posture, delivery forecasts, and KPI dashboards
Apply enterprise project management standards, frameworks, and governance processes
Conduct post-launch retrospectives and document lessons learned
Requirements
6+ years of direct work experience in a project or program management capacity
Demonstrated experience delivering complex digital product initiatives across multiple concurrent workstreams
Strong technical foundation, including architecture and design discussions, API integrations, data pipelines, analytics workflows, and technical trade-offs
Direct experience coordinating digital product delivery in e-commerce platforms, customer-facing applications, pricing or lending products, or data analytics solutions
Deep understanding of the software and digital product development lifecycle (SDLC/PDLC)
Agile fluency with Scrum or Kanban teams, iterative planning, sprint ceremonies, and flow-based metrics
Strong stakeholder management and communication skills, including executive presentations and translating technical complexity into business language
Proficiency with Jira, Smartsheet, Microsoft Project, or equivalent platforms
Strong background working within a formal PMO structure or enterprise project governance framework
Experience in retail, financial services, specialty lending, or e-commerce industries preferred
Bachelor’s degree in information technology, business, or a related field required
PMP or PgMP certification
CSM, PSM, or equivalent Scrum certification
SAFe POPM, Product Owner, or Agile Product Management certification
Familiarity with AI-powered project management tools, predictive analytics, or delivery intelligence platforms
Benefits
Competitive compensation and benefits
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