Directeur.trice technique chez GSM Studios, créateur d’expériences narratives et immersives, expositions muséales et attractions touristiques. Pilotage de la faisabilité, du prototypage, des budgets et des installations techniques à Montréal.
About the role
- Virtual Chief Information Officer advising top-tier clients on technology alignment with business goals. Leading technology conversations and developing client technology roadmaps for effective growth.
Responsibilities
- Serve as a strategic technology advisor for assigned clients, building strong relationships with executives and key stakeholders
- Develop and maintain technology roadmaps aligned to each client’s business objectives, risk profile, budget, and growth plans
- Lead strategic business reviews and translate complex technology topics into clear business recommendations
- Lead client-facing strategy across AI, Cloud, and Security, ensuring roadmaps align to business outcomes, scalability, governance, and risk mitigation
- Identify AI adoption opportunities, including automation, productivity improvements, and data insights, while reinforcing responsible use, data protection, and governance practices
- Advise on cloud modernization, cybersecurity best practices, compliance expectations, and risk posture aligned to industry standards
- Guide clients in establishing practical governance frameworks for AI and Security, including acceptable use, access controls, data handling, policy alignment, risk ownership, and ongoing review
- Translate AI, cloud, security, and governance concepts into clear business value, enabling clients to make informed decisions and accelerate adoption across their teams
- Guide hardware, software, infrastructure, and lifecycle planning to support performance, reliability, security, and cost-effectiveness
- Support client technology budget planning, vendor recommendations, and modernization initiatives
- Support backup, disaster recovery, and business continuity planning in alignment with client needs and industry standards
- Partner with Sales, Technical Account Managers, and Integrated Service Teams to identify client needs and design appropriate solutions
- Support revenue growth within the assigned client base by identifying strategic solution gaps and opportunities for improvement
- Assist with prospective client conversations by uncovering business needs and contributing to solution design
- Collaborate with internal teams to ensure client documentation, standards alignment, and program compliance remain current
- Partner with technical teams and leadership to support upgrades, conversions, and client improvement initiatives
- Support internal initiatives, mentorship, and knowledge sharing that improve service delivery and client satisfaction
Requirements
- 5+ years of experience in the IT Managed Services, consulting, or technology advisory industry
- Experience designing, developing, or advising on IT systems, infrastructure, and technology implementation plans
- Strong understanding of the varied needs of F12’s client base
- Strong strategic, commercial, and business mindset
- Ability to conduct meaningful business conversations with executives, owners, and senior leaders
- Solid understanding of cybersecurity, cloud services, IT infrastructure, business continuity, and technology lifecycle planning
- Familiarity with Microsoft and Azure environments is considered an asset
- Understanding of AI, automation, and emerging technologies, with the ability to translate them into practical business value
- Strong analytical, problem-solving, and decision-making capabilities, with the ability to assess business operations, identify technology gaps, and recommend practical solutions
- Excellent communication, presentation, and stakeholder management skills
- Ability to influence without direct authority and build trusted relationships with clients and internal teams
- Ability to work effectively in a team environment while operating independently with minimal supervision
- Strong time management skills and the ability to manage deadlines and client commitments
- Industry certifications and a willingness to pursue continual education.
Benefits
- Three weeks vacation plus extra Flex Days
- leadership development opportunities
- growth coaching
- reimbursements for educational advancement and certifications
- Health Spending Account or RRSP matching
- extended health care
- dental and vision coverage
- disability and life insurance
- employee assistance program
- Tuition reimbursement
- paid time off
- on-site parking
- high-class office amenities
- company events
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