Relationship Management Associate supporting lending process by building strong customer relationships. Working with Relationship Managers to identify customer needs and deliver exceptional customer experiences.
Responsibilities
Support the lending process by building strong customer relationships
Deliver fast, accurate administrative expertise that strengthens decisions and elevates the customer experience
Proactively build and maintain relationships with customers
Work closely with Relationship Managers to identify customer needs
Answer customer inquiries thoroughly and professionally
Keep the office running seamlessly by delivering professional front desk support
Perform administrative tasks with speed and accuracy
Proactively coordinate office needs to resolve issues before they impact operations
Requirements
A diploma in business
A minimum of two years of related experience (or an equivalent combination of education and experience)
Proven ability to build and maintain business relationships
Strong attention to detail and ability to prioritize tasks
Customer service experience, ideally in a financial, law, agricultural or advisory setting
Passion for agriculture, with knowledge of farming operations or agribusiness environments
Benefits
Competitive total rewards packages
Market-aligned salary and incentive programs
Flexible and comprehensive group benefit and savings plans
Well-being support through benefits and wellness programs
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