Senior Product Analyst optimizing metrics, product research, and A/B testing for Social Discovery Group’s global social discovery platforms. Driving data - backed growth across an international remote team.
FC
Senior Product Analyst, Business Enablement
Posted last month
About the role
- Senior Product Analyst enabling enterprise products at Canada’s agricultural finance corporation. Translating business needs, supporting testing, documentation, governance and employee adoption across FCC.
Responsibilities
- Act as a bridge between business stakeholders and technical teams by translating business needs into clear problems to solve and technical concepts into practical business language
- Develop and maintain product documentation, process documentation, visual documentation, process flows, procedures and user support materials
- Support testing of product changes, enhancements and updates
- Support the development and implementation of governance frameworks, policies and operating procedures for enterprise solutions
- Build subject matter expertise across a broad product portfolio
- Help stakeholders understand product features, functionality and impacts
- Draft communications and learning support content to help employees understand and adopt product changes
- Collaborate with stakeholders, employees, indirect leaders and senior leaders to identify needs, clarify requirements and support continuous improvement
Requirements
- Bachelor’s degree in business, finance, marketing, commerce, information technology, computer science or a related field
- Minimum four years of experience in business analysis, product analysis, product operations, product enablement, systems analysis or a similar role supporting business and technology stakeholders, or an equivalent combination of education and experience
- Ability to translate business needs into clear requirements, problems to solve, user impacts and technical considerations
- Strong communication skills and ability to explain technical information in clear business language for varied audiences
- Experience creating product documentation, process documentation, procedures, process flows, testing support materials or user guidance
- Comfort working with Microsoft tools and learning new enterprise products, platforms and workflows
- Ability to manage competing priorities, work through ambiguity and build productive stakeholder relationships
- Experience supporting change management, user adoption, training communications or product rollout activities is preferred
- Experience supporting governance, standards and operating procedures for enterprise products and platforms is preferred
- Experience with brand management tools, language translation tools or enterprise collaboration platforms is preferred
- Experience working in Agile, product delivery, product operations or technology-enabled business environments is preferred
- Bilingualism (English and French) is an asset
Benefits
- Competitive total rewards packages
- Market-aligned and performance-based salary and incentive programs
- Flexible and comprehensive group benefit and savings plans
- Well-being support through benefits and wellness programs
- Purpose-driven work supporting Canadian agriculture and food
- Learning and development opportunities
- Hybrid work options
- Inclusive, equitable and accessible workplace
- Accommodations available during each stage of the recruitment process
- Flexible work environment
- Competitive salary and benefits
- Culture built on trust, support and growth
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