Technical Product Manager at Civica responsible for equipping teams with requirements. Collaborating with cross - functional teams to create effective user stories aligned with company goals.
About the role
- Technical Product Owner guiding product management for Financeit's Loan Servicing platform. Leading agile development team to maximize efficiency and deliver value.
Responsibilities
- Partner with the Platform Product Manager to gain a deep understanding of the external and internal customer needs, and facilitate technical discovery to help identify constraints and workarounds and to fill product gaps,
- Manage a healthy backlog and coordinate the activities of the development team, consisting of Developers, Quality Assurance, and UX designers in an agile product development cycle.
- Facilitate the process for the team to figure out “how” a feature/story will be developed, including leading grooming and planning meetings, facilitating daily stand-ups, breaking down stories/requirements into technical tasks and effort estimation, and ensuring stories meet the “definition of ready” before a sprint.
- Produce detailed business and functional requirements documentation including complex scenario mapping based on a combination of qualitative research with quantitative data
- Liaise with internal stakeholders for optimum solutions to delivering value, including Risk, Operations, Collections, Finance, Legal, and Compliance to deliver product in a regulated industry
- Maintain relevant metrics that help the team see how they are doing; measures the efficiency and predictability of the dev team.
- Monitor, track and provide outward communication for transparency on the team’s progress against their delivery goals for key product/feature releases, communicating status, blockers, and launch dates to key stakeholders.
- Documents details around each release, outlining product details and project rationale, complex financial flows, lender-specific logic, and internal system architecture changes.
Requirements
- Minimum of 3 years of experience in product management, business analysis, or software development management
- Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps
- Direct experience building out complex web/SaaS platforms for the banking / lending / FinTech industry
- Direct experience integrating automation platforms and proven track record in process improvement a big plus
- Analytical and meticulous - can easily find the edge cases when developing business requirements
- Exceptional written and in-person presentation skills
- Ability to multi-task and meet deadlines under pressure
- Ability to engage and challenge internal stakeholders asking them the right questions
- Attention to detail and the tenacity to make sure quality standards are high
- Ability to work with other disciplines to help make barriers disappear
- Great work ethic and sense of ownership and accountability.
- Ability to think outside the box, suggesting creative solutions for complex problems.
Benefits
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance-based bonus:
- Annual Base Salary: $95,000 - $100,000
- Annual Bonus: 20%
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top UP Program.
- In office massage, meditation & workout sessions.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
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