Microsoft Dynamics 365 Technology & Solution Delivery Lead managing D365 transformations across global business operations. Collaborating with tech teams and implementation partners to ensure scalable solutions.
Responsibilities
Shape the Future of a Global D365 Transformation
Serve as the technical authority for Dynamics 365 delivery
Influence the future-state architecture, delivery strategy, and operational readiness of Dynamics 365 solutions
Lead the technical direction of large-scale Dynamics 365 implementations and enhancements
Influence architecture and design decisions across a global technology landscape
Partner with Microsoft, Systems Integrators, Functional Leads, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives
Drive adoption of modern cloud-based, fit-to-standard solutions while minimizing unnecessary customization and long-term platform complexity
Establish architecture, governance, and delivery practices that support long-term scalability and sustainability
Define and govern D365 environment strategy, deployment approaches, and technical standards
Requirements
8–12+ years of experience in enterprise technology delivery, solution oversight, or technical leadership roles
Hands-on experience delivering Dynamics 365 solutions strongly preferred; alternatively, significant experience delivering comparable enterprise SaaS platforms with proven ability to transfer knowledge quickly
Demonstrated experience delivering enterprise SaaS platforms (e.g., D365, Salesforce, SAP, ServiceNow) in complex environments; preference for hands-on D365 transition and deployment experience
Experience working in multi-vendor and multi-region environments preferred
Combination of technical and functional exposure strongly preferred
Strong experience with Dynamics 365 and Dataverse platform capabilities preferred
Understanding of D365 (preferred) or equivalent SaaS platform architecture and delivery models
Knowledge of solution delivery lifecycles (e.g., Microsoft Success by Design: Discover, Design, Build, Test, Deploy, Operate) and project management best practices
Microsoft Dynamics 365 / Power Platform certifications strongly preferred (Power Platform Solution Architect Expert desirable; Functional Consultant Associate preferred)
Solid understanding of integration patterns, APIs, middleware, data flows, monitoring, and error handling in enterprise environments
Basic service management concepts, including support models, readiness, SLAs, and transition to operations
Understanding of governance and decision-making frameworks, including design decisions, trade-offs, and risk management
Ability to bridge technical and functional domains by translating business requirements into practical, supportable solutions
Experience working with Systems Integrators (SIs) in large-scale implementations
Ability to identify and mitigate technical and delivery risks early
Strong communication and stakeholder engagement skills across technical and business audiences
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline (or equivalent experience).
Benefits
Great people and place to work with a hybrid work opportunity
Career advancement and training opportunities
Pension and employee stock purchase plans with company contributions
Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
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