Dynamics 365 Technology & Solution Delivery Lead

Posted 4 hours ago

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About the role

  • Microsoft Dynamics 365 Technology & Solution Delivery Lead managing D365 transformations across global business operations. Collaborating with tech teams and implementation partners to ensure scalable solutions.

Responsibilities

  • Shape the Future of a Global D365 Transformation
  • Serve as the technical authority for Dynamics 365 delivery
  • Influence the future-state architecture, delivery strategy, and operational readiness of Dynamics 365 solutions
  • Lead the technical direction of large-scale Dynamics 365 implementations and enhancements
  • Influence architecture and design decisions across a global technology landscape
  • Partner with Microsoft, Systems Integrators, Functional Leads, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives
  • Drive adoption of modern cloud-based, fit-to-standard solutions while minimizing unnecessary customization and long-term platform complexity
  • Establish architecture, governance, and delivery practices that support long-term scalability and sustainability
  • Define and govern D365 environment strategy, deployment approaches, and technical standards

Requirements

  • 8–12+ years of experience in enterprise technology delivery, solution oversight, or technical leadership roles
  • Hands-on experience delivering Dynamics 365 solutions strongly preferred; alternatively, significant experience delivering comparable enterprise SaaS platforms with proven ability to transfer knowledge quickly
  • Demonstrated experience delivering enterprise SaaS platforms (e.g., D365, Salesforce, SAP, ServiceNow) in complex environments; preference for hands-on D365 transition and deployment experience
  • Experience working in multi-vendor and multi-region environments preferred
  • Combination of technical and functional exposure strongly preferred
  • Strong experience with Dynamics 365 and Dataverse platform capabilities preferred
  • Understanding of D365 (preferred) or equivalent SaaS platform architecture and delivery models
  • Knowledge of solution delivery lifecycles (e.g., Microsoft Success by Design: Discover, Design, Build, Test, Deploy, Operate) and project management best practices
  • Microsoft Dynamics 365 / Power Platform certifications strongly preferred (Power Platform Solution Architect Expert desirable; Functional Consultant Associate preferred)
  • Solid understanding of integration patterns, APIs, middleware, data flows, monitoring, and error handling in enterprise environments
  • Basic service management concepts, including support models, readiness, SLAs, and transition to operations
  • Understanding of governance and decision-making frameworks, including design decisions, trade-offs, and risk management
  • Ability to bridge technical and functional domains by translating business requirements into practical, supportable solutions
  • Experience working with Systems Integrators (SIs) in large-scale implementations
  • Ability to identify and mitigate technical and delivery risks early
  • Strong communication and stakeholder engagement skills across technical and business audiences
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline (or equivalent experience).

Benefits

  • Great people and place to work with a hybrid work opportunity
  • Career advancement and training opportunities
  • Pension and employee stock purchase plans with company contributions
  • Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$120,000 - CA$140,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudServiceNow

Location requirements

HybridEdmontonCanada

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