EHS Specialist advancing workplace safety analytics, injury claims, audits, and compliance at LifeLabs, a Canadian healthcare organization. Improving employee well - being through data - driven safety programs.
About the role
- Microsoft Dynamics 365 Technology & Solution Delivery Lead managing D365 transformations across global business operations. Collaborating with tech teams and implementation partners to ensure scalable solutions.
Responsibilities
- Shape the Future of a Global D365 Transformation
- Serve as the technical authority for Dynamics 365 delivery
- Influence the future-state architecture, delivery strategy, and operational readiness of Dynamics 365 solutions
- Lead the technical direction of large-scale Dynamics 365 implementations and enhancements
- Influence architecture and design decisions across a global technology landscape
- Partner with Microsoft, Systems Integrators, Functional Leads, and enterprise technology teams to ensure solutions are scalable, supportable, and aligned to business objectives
- Drive adoption of modern cloud-based, fit-to-standard solutions while minimizing unnecessary customization and long-term platform complexity
- Establish architecture, governance, and delivery practices that support long-term scalability and sustainability
- Define and govern D365 environment strategy, deployment approaches, and technical standards
Requirements
- 8–12+ years of experience in enterprise technology delivery, solution oversight, or technical leadership roles
- Hands-on experience delivering Dynamics 365 solutions strongly preferred; alternatively, significant experience delivering comparable enterprise SaaS platforms with proven ability to transfer knowledge quickly
- Demonstrated experience delivering enterprise SaaS platforms (e.g., D365, Salesforce, SAP, ServiceNow) in complex environments; preference for hands-on D365 transition and deployment experience
- Experience working in multi-vendor and multi-region environments preferred
- Combination of technical and functional exposure strongly preferred
- Strong experience with Dynamics 365 and Dataverse platform capabilities preferred
- Understanding of D365 (preferred) or equivalent SaaS platform architecture and delivery models
- Knowledge of solution delivery lifecycles (e.g., Microsoft Success by Design: Discover, Design, Build, Test, Deploy, Operate) and project management best practices
- Microsoft Dynamics 365 / Power Platform certifications strongly preferred (Power Platform Solution Architect Expert desirable; Functional Consultant Associate preferred)
- Solid understanding of integration patterns, APIs, middleware, data flows, monitoring, and error handling in enterprise environments
- Basic service management concepts, including support models, readiness, SLAs, and transition to operations
- Understanding of governance and decision-making frameworks, including design decisions, trade-offs, and risk management
- Ability to bridge technical and functional domains by translating business requirements into practical, supportable solutions
- Experience working with Systems Integrators (SIs) in large-scale implementations
- Ability to identify and mitigate technical and delivery risks early
- Strong communication and stakeholder engagement skills across technical and business audiences
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline (or equivalent experience).
Benefits
- Great people and place to work with a hybrid work opportunity
- Career advancement and training opportunities
- Pension and employee stock purchase plans with company contributions
- Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
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